Chaa exam questions and - Study guides, Class notes & Summaries

CHAA Exam Questions And Answers With Verified Solutions 2023 Medicare Two-midnight rule What is the CMS rule that states that an inpatient stay must cross two midnights to be paid for under Medicare part A? OIG Which program is responsible for protecting the integrity of the Hospital and Human Services (HHS) program by detecting and preventing fraud? 7 An effective compliance level has a minimum of how many levels? Creating standards of privacy Part of an effective compliance program Not...

CHAA EXAM QUESTIONS AND ANSWERS

CHAA EXAM QUESTIONS AND ANSWERS

Title III of the Americans with Disabilities Act, hospitals are required to: a. Provide information as to where restrooms are located. b. Provide patients and families all documentation for the admission. c. Provide resources to eliminate barriers in communication. d. Ensure all patients are accommodated for admission. - Answer- c. Provide resources to eliminate barriers in communication. What is not important when initiating a patient satisfaction survey? a. What data measuremen...

CHAA Exam QUESTIONS AND ANSWER CHAA - ANSWER Certified Healthcare Access Associate NAHAM - ANSWER The National Association of Healthcare Access Management AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback - ANSWER occurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining an...

CHAA Exam QUESTIONS AND ANSWER CHAA - ANSWER Certified Healthcare Access Associate NAHAM - ANSWER The National Association of Healthcare Access Management AIDET - ANSWER Acknowledge, Introduce, Duration, Explanation and Thanks Active Customer Feedback - ANSWER occurs when the provider requests information from the patient. Ex. Customer surveys, Customer comment cards and Customer callback programs Passive Customer Feedback - ANSWER Is the formal and informal process of obtaining an...

CHAA Exam Questions and Answers (Graded A)CHAA Exam Questions and Answers (Graded A)CHAA Exam Questions and Answers (Graded A)CHAA Exam Questions and Answers (Graded A) Internal and external - ANSWER-Patient access service's customers are_____________________. External Customers - ANSWER-is Vital to ensure a positive healthcare experience for patients. Demonstrating compassion - ANSWER-is as significant (important) as competence in assuring that a clean & accurate claim is generated. ...

Scatter Diagram correct answer: A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart correct answer: a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart correct answer: A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure correct answer:...

Scatter Diagram - A graphic display of data plotted along two dimensions used to screen for a relationship between two variables Run Chart - a visual display of data that enables monitoring of a process to determine whether there is a systemic change in process over time Pareto Chart - A graphic representation of the frequency with which certain events occur may be used to set priorities or oppotunities for improvement Measure - A number assigned to an object or event Gantt Chart - A type...

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