Cpi prevention first quiz Study guides, Class notes & Summaries
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CPI Prevention First Quiz
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CPI Prevention First Quiz Question and answers already passed
- Exam (elaborations) • 3 pages • 2024
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CPI Prevention First Quiz Question and answers already passed When Kate called the receptionist incompetent and said that she wasn't a parent and wouldn't understand, what behavior level did Kate demonstrate? - correct answer Defensive 
 
How did the receptionist demonstrate supportive behavior in response to Kate's anxiety? - correct answer Told her, "I hear that you are concerned." 
 
The tone, volume, and cadence in the words you use relate to what type of communication? - correct a...
CPI Prevention First Quiz
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