Customer centricity - Study guides, Class notes & Summaries

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SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update Popular
  • SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update

  • Exam (elaborations) • 18 pages • 2024
  • SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update When should a Lean portfolio be established? When it is necessary to operate in a completely decentralized environment When it is part of training the executives When the lack of alignment between strategy and execution impacts value delivery When there is a minimum of six Agile Release Trains (ARTs) that require coordination Which activity is associated with the r...
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MNG3702 Assignment 2 Semester 1 2024 (Solutions) Popular
  • MNG3702 Assignment 2 Semester 1 2024 (Solutions)

  • Other • 10 pages • 2024 Popular
  • MNG3702 Assignment 2 Semester 1 2024 (Solutions) Netcare Netcare Limited is a South African investment holding company. They operate through several subsidiaries. Netcare offers a unique and comprehensive range of private healthcare services and products across the healthcare spectrum, throughout South Africa. The Netcare Group invests in growing and continually improving their capabilities and capacity, and in partnering with the public sector in South Africa, to support the effecti...
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SAFe Practitioner 6.0 Exam Study Questions and Answers with Verified Solutions Graded A 2024
  • SAFe Practitioner 6.0 Exam Study Questions and Answers with Verified Solutions Graded A 2024

  • Exam (elaborations) • 27 pages • 2024
  • Business Agility - The ability to compete and thrive in the digital age by quickly responding to market changes and emerging opportunities with innovative business Solutions BAVS - Business Agility Value Stream Lean thinking principles - 1. Precisely specify value by product 2. Identify the Value Stream for each product 3. Make value flow without interruptions 4. Let the Customer pull value from the producer 5. Pursue perfection SAFe Core Values - - Alignment - Transparency - Resp...
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Summary articles week 1 Managing Customer Experience and Value
  • Summary articles week 1 Managing Customer Experience and Value

  • Summary • 11 pages • 2024
  • Summary of the 4 articles of week 1 of MCEV, for RUG-students. The summarized articles are: Haenlein, M. (2017), How to date your clients in the 21st century: Challenges in managing customer relationships in today’s world, Business Horizons, 60 (5), 577-586. Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69-96 Oblander, E.S., S. Gupta, C.F. Mela, R.S. Winer, and D.R. Lehmann (2020), The past, present ...
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Agile Safe 6.0, SAFe 5.1 Certification  Practice Exam, SAfe Agile Test 87%,  SAFe 6.0 7-11-23- COMBINED PLUS  PLUS
  • Agile Safe 6.0, SAFe 5.1 Certification Practice Exam, SAfe Agile Test 87%, SAFe 6.0 7-11-23- COMBINED PLUS PLUS

  • Exam (elaborations) • 27 pages • 2023
  • Agile Safe 6.0, SAFe 5.1 Certification Practice Exam, SAfe Agile Test 87%, SAFe 6.0 7-11-23- COMBINED PLUS PLUS What two core competencies are IT focused? Enterprise solution delivery and Agile product delivery What are the core competencies of safe? Enterprise Solution Delivery, Lean Portfolio Management, agile product delivery, organaziational agility, Team and technical agility, continous learning culutre, lean agile leadership What is at the center of the 7 core competencies? C...
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SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update
  • SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update

  • Exam (elaborations) • 18 pages • 2024
  • SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update SAFe SPC 6.0 Final Exam Questions & Answers 2024 Update When should a Lean portfolio be established? When it is necessary to operate in a completely decentralized environment When it is part of training the executives When the lack of alignment between strategy and execution impacts value delivery When there is a minimum of six Agile Release Trains (ARTs) that require coordination Which activity is associated with the r...
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Agile SAFe 5.1 TEST /EXAM QUESTIONS AND ANSWER  How does SAFe describe Customer Centricity?
  • Agile SAFe 5.1 TEST /EXAM QUESTIONS AND ANSWER How does SAFe describe Customer Centricity?

  • Exam (elaborations) • 5 pages • 2023
  • Agile SAFe 5.1 TEST /EXAM QUESTIONS AND ANSWER How does SAFe describe Customer Centricity? - CORRECT ANSWER As a mindset What are two ways to describe a cross-functional Agile Team? - CORRECT ANSWER - They can define, build and test - They are optimized for communication and delivery value What is one-way Lean agile leaders lead by example? - CORRECT ANSWER By modeling SAFe's lean agile mindset, values, principle and practices. A team has just adopted the SAFe Implementation Roadmap a...
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SAFe 5 SPC (Customer Centricity) Exam Questions with 100% Correct Answers
  • SAFe 5 SPC (Customer Centricity) Exam Questions with 100% Correct Answers

  • Exam (elaborations) • 3 pages • 2023
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  • What is customer centricity ? Correct Answer Customer centricity is a mindset, It will consider the effect it will have on its end users: - Focus on the customer - Understand the customer needs - Think and feel like the customer - Build whole product solutions - Know Customer lifetime value What are the two different kinds of research and what do they drive ? Correct Answer Market Research drives Product Strategy and User research drives Product Design How does Market research exp...
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Leading SAFe 5.0 Exam Questions & Answers 2023/2024
  • Leading SAFe 5.0 Exam Questions & Answers 2023/2024

  • Exam (elaborations) • 4 pages • 2023
  • Leading SAFe 5.0 Exam Questions & Answers 2023/2024 Dual Operating System - ANSWER-A concept for a scaled agile framework. Includes a value stream network and functional hierarchy. SAFe - ANSWER-Scaled Agile Framework; A dual operating system for business agility. Includes a set of competencies for agile teams. Business Agility - ANSWER-Capability of a business to rapidly lead and respond to change. Agile Release Train - ANSWER-A group of agile teams centered around a value stream;...
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SAFe Agilist Exam Complete Questions With Answers
  • SAFe Agilist Exam Complete Questions With Answers

  • Exam (elaborations) • 22 pages • 2023
  • SAFe Agilist Exam Complete Questions With Answers dual operating system - ANS We need a ______________________ for Business Agility. Full Configuration - ANS represents the most comprehensive configuration. It supports building large, integrated solutions that typically require hundreds of people or more to develop and maintain. Focus on *lean budgeting*. Portfolio + Large Solution + Essential Large Solution Configuration - ANS for enterprises that are building large and complex ...
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