Effective custo - Study guides, Class notes & Summaries

C212 What is the most reliable and cost-effective customer relationship management softwar C212 What is the most reliable and cost-effective customer relationship management software available for the average U.S. based small business?  Best Customer Relationship Management (CRM) Software for Small Businesses When it comes to CRM software for small businesses, there are several factors to consider, including cost-effectiveness, ease of use, scalability, and the specific needs of your busines...

Industrial Maintenance Midterm communication - ANSWER-Clear and concise ________________ is the key to effective customer service during maintenance and troubleshooting. extremely costly - ANSWER-In an Industrial facility, downtime due to equipment maintenance or breakdowns can be ____________. A. used for team-building exercises B. irrelevant C. a way to save money D. extremely costly interpersonal - ANSWER-_____________ skils are strategies and actions that allow an individual to com...

CETP 4.1 Designing & Installing Exterior Vapor Distribution Systems: Questions and answers, VERIFIED/ _____________ is the sum of the rated btu/hr input for each propane appliance connected to the vapor distribution system. - Total gas demand Where do you record the ratings of the btu/hr input for a customers current appliances? - Customer gas appliance use profile form _____________ is used to determine the amount of propane required to operate appliances at a reduced demand, and ass...

Because Customer Service is a complex and demanding field, it requires the successful CSS to possess which of the following traits: a. intelligence b. stunning good looks c. certified tech skills d. poor judgment correct answer: A; intelligence To help become an effective speaker, you should do which of the following? a. Use judgmental descriptions b. Generalize c. State opinions as facts d. State facts without gossip or rumors correct answer: D; state facts without gossip or rumors...

WGU C215 Operations Management -Objective Assessment Prep Guide & Terminologies Combo Study Guide with 100% Complete Solutions 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality - Answer- Total Quality Management (TQM) Philosophy Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the ability of...

WGU Cybersecurity Management I - Strategic - C727 SOB Quizlet, Questions and answers. VERIFIED. ______________are primarily intended to: ensure that no unauthorized access to information is permitted and that accidental disclosure of sensitive information is not possible. Common confidentiality controls are user IDs and passwords - -Confidentiality models ___________have three goals: Prevent unauthorized users from making modifications to data or programs Prevent authorized users f...

CSIA 300 – Midterm Exam Questions and answers, rated A+ Within the realm of IT security, which of the following combinations best defines risk? - -Threat coupled with a vulnerability When determining the value of an intangible asset which is the BEST approach? - -With the assistance of a finance of accounting professional determine how much profit the asset has returned Qualitative risk assessment is earmarked by which of the following? - -Ease of implementation and it can be comple...

NASM INMI (Medicine) EXAM QUESTIONS AND ANSWERS A+ GRADED.

GEB 3213 exam 3 Trammell Latest Update 100% Pass american psychological association APA hard copy format, single page " " (Smith, 2011, p. 6). hard copy format, multiple pages " " (Smith, 2011, pp. 24-25). web-based source " " (Smith, 2011, para. 3). APA citations page heading References citation on reference page Smith, J. A. (year). t/f: only the first word of the title of an article is capitalized true t/f: word after colon is NOT capitalized false t/f: proper nouns are capitali...

• Question 1 5 out of 5 points is an assessment of what the customer gets compared with what the customer gives up. Selected Answer: Correct Answer: B. Val ue B. Val ue • Question 2 5 out of 5 points Which of the following is NOT one of the three ways for companies to set prices? Selected Answer: Correct Answer: D. discretionary prices D. discretionary prices • Question 3 Profit maximization occurs when marginal revenue equals . 5 out ...