Every caller Study guides, Class notes & Summaries

complete Test Bank (2024) Lippincott's Q&A Review for NCLEX-RN® | (Lippincott's Review for Nclex-Rn) 1. The nurse is planning care with a Mexican-Americ an client who is diagnosed with depression. The client believes in “mal ojo” (the evil eye), and uses treatment by a root healer. The nurse should do which of the following? 1. Avoid talking to the client about the root healer. 2. Explain to the client that Western medicine has a scientific, not mystical, basis. 3. Explain that such beliefs...

RN ATI Fundamentals (10.0) Chapter 1 1. A nurse is discussing restorative health care with a newly licensed nurse. Which of the following examples should the nurse include in the teaching? (Sele ct all that apply.) a. Home health care b. Rehabilitation facilities c. Diagnostic centers d. Skilled nursing facilities e. Oncology centers 2. A nurse is explaining the various types of health care coverage clients might have to a group of nurses. Which of the following health care financing mechanisms ...

NC BLET LE Communication & Information Systems Questions and Answers Already Graded A Every caller, whether emergency or non-emergency must be viewed as a ? Customer Dealing with people over the telephone becomes a serious exchange; the object is to _______ & _______ Protect and serve telephone etiquette Set of skills and attitudes used when answering the phone that allows the assistant to sound alert, interested, and concerned. Flexibility dealing with a variety of people from many different...

NFPA 1001 is the: A. Standard for Fire Fighter Professional Qualifications. B. Standard for Industrial Fire Brigades. C. Standard for Fire Department Occupational Safety and Health Programs. D. Standard for Blood Borne Pathogen Training. - Correct answer-A One of the primary functions of the truck/ladder company is: A. performing forcible entry to the fire building. B. directing traffic at the scene. C. laying supply lines for engine companies. D. fire attack. - Correct answer-A OSHA m...

EMD Test Questions and Answers 100% Pass All actual response assignments and emergency modes are: A. dictated by the IAEMD council of standards. B. listed on the MPDS response grid. C. predetermined by local medical control and EMS administration. D. Determined by individual EMD's based on the specific needs of each case. C. Predetermined by local medical control and EMS administraton. Medical professionals and communications experts from around the world contribute to the ongoing developm...

A319/A320 KSV Questions and Answers Graded A+ what's the configuration for the A319s? total: 128 8 FC, 120 MC what's the configuration for the A320s? total: 150 12 FC, 138 MC what's minimum crew? 3: FA1, FA2, and FA4 how many door exits? 4: 1L/R and 2L/R how many OWE are on the A319? 2 how many OWE are on the A320? 4 where are the exit rows on A319? 14 where are the exit rows on A320? 10 and 11 where does FA1 sit? 1L aisleside if alone, 1L doorside if FA3 on where does FA2 sit? 2L w...

Which is a guideline to follow when answering non emergency calls? - Identify yourself and your department, station, or unit. If you cannot answer a caller's question when handling a non emergency call, you should: - Refer them to someone who can answer the question. What should you do if someone that is angry or upset calls the station? - Remain calm and never become confrontational. Which type to telecommunications system is a dispatch center run directly by the fire department, emerge...

A nurse working on a medical surgical unit receives a telephone call requesting the status of a client from an individual who identifies themselves as the client's guardian. Which of the following actions should the nurse take? a. Ask the caller for verification of their identity b. Give the caller limited information about the client c. Transfer the phone call to the clients room d. Inform the caller that they should obtain permission form the clients provider - a. Ask the caller for verif...

Fundamentals CMS Midterm Terms in this set (200) A nurse is assessing the heart sounds of a client who has developed chest pain that becomes worse with inspiration. The nurse auscultates a high- pitched scratching sound during both systole and diastole with the diaphragm of the stethoscope positioned at the left sternal border. Which of the following heart sounds should the nurse document? A. Audible Click B. Murmur C. Third heart sound D. Pericardial friction rub A nurse is obtaining ...

what's the configuration of K - Answer- 20FC/170MC=190 what's the configuration of E? - Answer- 20/176=196 what's the configuration of R? - Answer- 20FC 170 MC =190 what's the configuration of T? - Answer- 102 total, 10 FC, 20 BC which configurations are over-water equipped? - Answer- E and R what're the exit rows on K - Answer- 11, 24 what're the exit rows on E? - Answer- 17, 27, 28 what're the exit rows on R? - Answer- 11, 24 what're the exit rows on T? - Answer...

Good telephone etiquette - a skill every emergency service agency must master Customer service - Every caller, whether emergency or non-emergency, must be viewed as a customer Decreased customer satisfaction - means increased complaints and negative results for all. Telephone etiquette - Your voice reflects your attitude and your attitude will affect the caller. Courtesy helps you control the conversation How do yo gain cooperation and trust - by being civil, understanding (empathe...

BTC prep exam questions & answers 2024/2025 third party caller - ANSWERSa caller who observes an incident but is not directly involved and is no longer on the scene first party caller - ANSWERSpatient, victim, suspect second party caller - ANSWERSwith patient/victim/suspect fourth party caller - ANSWERSreferring agency, alarm company, etc an ETC would not be help liable for incorrect information provided by the caller because of - ANSWERSforeseeability staging - ANSWERSthe pl...