Front desk representative - Study guides, Class notes & Summaries

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Front Desk Representative Questions and Answers Fully Solved
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GED Test 740 Questions with Verified Answers,100% CORRECT

GED Test 740 Questions with Verified Answers,100% CORRECT
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GED Test 740 Questions with Verified Answers "WOW! Mom rides a kayak at noon." How are the underlined words alike? - CORRECT ANSWER They are palindromes Who was the author of Common Sense: Thomas Paine or Thomas Jefferson? - CORRECT ANSWER Thomas Paine What is NOT a real shark: hammerhead, shovelhead, or tigerhead? - CORRECT ANSWER tigerhead What is the force that slows down an object or stops its motion? - CORRECT ANSWER friction Which is greater than 90 degrees: an acute angle o...

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Certified Front Desk Representative Study Guide Questions and Answers 100% Verified
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Front Desk Representative Quizzes & Ans 2024!!
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Front Desk Representative Quizzes & Ans 2024!!
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Front Desk Representative UPDATED Exam Questions and CORRECT Answers
Exam (elaborations) • 4 pages • 2024

Front Desk Representative UPDATED Exam Questions and CORRECT Answers A follow up courtesy call should: - Ans Take place within 10 minutes of guest's move Active upselling techniques used during the reservation process includes: - Ans Describing the features and benefits of the more expensive rooms What should you do if you are unable to resolve a guest complaint? - Ans Apologize to the guest but explain that there is nothing you can do. What is an advance deposit? - Ans An amount equal...