Geb 3213 exam 1 stuvia - Study guides, Class notes & Summaries

Chapter 1 - ANSWERSEmotional Literacy Section 1- Ch. 1 - ANSWERSStrictly Business: A Brief History of Corporate Language Business culture - ANSWERS1) The norms, values, and beliefs that pertain to all aspects of doing business in a culture. 2) Language used while conducting business informs how we view tasks, accomplish goals, and build relationships o Risk limiting ourselves to outdated clichés that no longer apply to the ever-changing landscape of corporate America Emotional li...

What is culture? - ANSWERSCoherent, learned, shared view of a group of people about life concerns that ranks what is important, furnishes attitudes about what things are appropriate, and dictates behavior What are the 3 keys to understanding culture? - ANSWERS1. Attitudes 2. Behaviors 3. Values What are stereotypes vs prototypes? - ANSWERSStereotype- mental representation of other people and culture that fits into specific pre judge behavioral patterns (rigid) Prototype- Examine perso...

Society - ANSWERSA community, nations, or broad grouping of people having common traditions, institutions, and collective activities and interests Culture - ANSWERSThe characteristic features of everyday life shared by people in a particular place or time Business culture - ANSWERSThe norms, values, and beliefs that pertain to all aspects of doing business in a culture. Language used while conducting business informs how we view tasks, accomplish goals, and build relationships emotio...

Society - ANSWERSA community, nations, or broad grouping of people having common traditions, institutions, and collective activities and interests Culture - ANSWERSThe characteristic features of everyday life shared by people in a particular place or time Business culture - ANSWERSThe norms, values, and beliefs that pertain to all aspects of doing business in a culture. Language used while conducting business informs how we view tasks, accomplish goals, and build relationships emotio...

Business Culture - ANSWERSThe way people interact in their business environments. Emotional Literacy - ANSWERSSpeaking with emotion Discourse - ANSWERSConversation or debate Code Switch - ANSWERSUse of different vocabulary and ways of communicating in different situations with different people. Workplace Alienation - ANSWERSEmployees feeling disconnected from coworkers due to lack of intimacy in work relationships. Metaphors - ANSWERScomparison between two unlike things WITHOUT us...

Key words that define culture in intercultural business communications are - ANSWERSAttitude, Behavior, and Values. Values give us guidelines to judge - ANSWERSmorality and assess competence Projected cognitive similarity - ANSWERSThinking that the person you are communicating with is jut like you. This is how many business negotiations failed. Stereotypes - ANSWERSthinking that everyone from one culture acts the same. Prototypes - ANSWERSSimilar to stereotypes but leaves room for di...