Gscm 209 final exam Study guides, Class notes & Summaries

TESTED AND CONFIRMED A+ ANSWERS 1) (TCO 8) What are the three parts of a wait-line system? The Three parts of a wait line system involves 1. Arrivals or inputs to the system. These have characteristics such as population size, behavior, and a statistical distribution. 2. Queue discipline, or the waiting line itself. Characteristics of the queue include whether it is limited or unlimited in length and the discipline of people or items in it. 3. The service facility. Its characteristics inc...

(TCO 8) Name three of the measures of a queue’s performance. (Points : 15) Ans) Queuing models help managers make decisions that balance service costs with waiting-line costs. Queuing analysis can obtain many measures of a waiting-line system’s performance, including the following: 1. Average time that each customer or object spends in the queue 2. Average queue length 3. Average time that each customer spends in the system (waiting time plus service time) 4. Average number of custome...