Itil 4 exam practice - Study guides, Class notes & Summaries
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ITIL 4 Exam Practice Questions And 100% Correct Answers
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Exam Practice Questions And 100% Correct Answers...
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ITIL 4 Exam Practice Questions with Correct Answers
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ITIL 4 Exam Practice Questions with Correct Answers
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ITIL 4 FOUNDATION PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS
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ITIL 4 FOUNDATION PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - correct answer A. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only ...
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ITIL 4 Foundation Practice Exam 2024/2025 With complete solutions latest update
- Exam (elaborations) • 49 pages • 2024
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ITIL 4 Foundation Practice Exam 2024/2025 With complete solutions latest update
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
- Exam (elaborations) • 20 pages • 2024
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ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+
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ITIL 4 Foundation Practice Exam with Rationale | Questions and answers | 2024/25
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Foundation Practice Exam with Rationale | Questions and answers | 2024/25
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ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025
- Exam (elaborations) • 29 pages • 2024
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ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025 
 
 
Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - ANSWERSA. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only with inci...
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ITIL 4 Foundation Practice Exam with Rationale 100% Solved
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Foundation Practice Exam with Rationale
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ITIL 4 Foundation Practice Exam with Rationale Questions With Complete Solutions.
- Exam (elaborations) • 20 pages • 2023
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ITIL 4 Foundation Practice Exam with Rationale Questions With Complete Solutions.
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ITIL 4 Foundation Practice Exam with Rationale | Latest 2024/25 | RATED A+
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Foundation Practice Exam with Rationale | Latest 2024/25 | RATED A+
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