Mkt 3325 - Study guides, Class notes & Summaries
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MKT 3325-Test 3 Otto Consumer Behavior UPDATED Exam Questions and CORRECT Answers
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MKT 3325-Test 3 Otto Consumer Behavior 
UPDATED Exam Questions and 
CORRECT Answers 
Beliefs - CORRECT ANSWER- nonevaluative ratings about product attributes and benefits 
-an assessment 
-neither good nor bad 
Verbal Compliance - CORRECT ANSWER- a situation where someone says "yes" to a 
specific request 
Behavioral Compliance - CORRECT ANSWER- a situation where someone actually carries 
out a request
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