Nigel slack 2023 - Study guides, Class notes & Summaries

What is a summary? - -A summary is a brief explanation of a work's content. -Summaries do the following: - --They cover all of the author's major supporting ideas. -They show the relationships among these ideas. -They omit specifics, such as illustrations, descriptions, and detailed explanations. -They indicate the author's purpose in writing: to inform, to persuade, or to entertain. If the passage is a persuasive piece, report the author's bias or position on the issue but do not judg...

Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services - -False -Often, the collective success or failure of companies' operations functions will impact the ability of a nation to compete with other nations - -True -Companies are either producing goods or delivering services ;this means that only one of the two types of operations management strategies are used - -False -Operations, marketing, and finan...

Static menu - -Menu type that serves the same items every day -Cycle menu - -menu type that serves different items each day or weekly/biweekly, then repeated -Single use menu - -menu type used as a holiday or theme day menu -Non-select menu - -Menu type with no choices - default, cannot select -Pre-select menu - -menu type with choices to satisfy dislikes, low sodium, 1800 carb, etc. -table d' hote - -"host table" - complete meal with several courses for a fixed price -a la ...

_____ _____ is the management of processes used to design, supply, produce, and deliver valuable goods and services to customers - -operations management -Operations management is mainly concerned with _____. designing a set of goods and services and their related processes consumption of goods and services disposing of goods and services how resources are developed and used to accomplish business goals - -how resources are developed and used to accomplish business goals -Identity the ...

expectations - -An organization achieves quality by meeting or exceeding customer ___. -Plan Do Study Act - -There are four basic steps in the PDSA cycle:___-develop performance measures, analyze problems, determine possible causes; ___-Implement Solution; ___-Evaluate solution, Ensure progress; ___-Continuous improvement, recognize problem, form quality improvement teams, define problem -Liability Productivity - -Some of the major areas affected by poor quality are: Loss of business, ___,...

Investors who review business plans typically a. cannot read through all they receive. b. read about one-half of a plan. c. read plans thoroughly. d. read only the marketing and finance sections - -a. cannot read through all they receive. -A business model a. is only important for startups with a large amount of uncertainty. b. is intended to provide evidence on whether a concept is viable, not if it can be profitable. c. is made up of a revenue model, a cost structure, and key res...

Activities on the critical path of a project have ______ slack. Select one: a. positive b. zero c. free d. negative - -zero -Activity slack time for an activity in a project means the activity has fell behind schedule. Select one: a. True b. False - -False -Adding resources to reduce the amount of time it takes to complete project activities is called: Select one: a. crashing b. scope creep c. simulation d. indirect project costs - -crashing -A diagram representing project ...

Every business is managed through what three major functions? - -Marketing, Finance, and Operations Management -Which business function is responsible for managing cash flow, current assets, and capital investments? - -Finance -The finance function is responsible for: - -managing cash flow, current assets, and capital investments -Which business function is responsible for sales, generating customer demand, and understanding customer wants and needs? - -Marketing -Which business func...

The objective of process strategies --to build a production process that meets customer requirements and product specifications within cost and other managerial constraints. Has long term effect on efficiency, costs, and quality -four process strategies --1. Process focus 2. Repetitive focus 3. Product focus 4. Mass customization focus -Process focus --Facilities are organized around specific activities or processes General purpose equipment and skilled personnel High degree of produc...