Practice tests ch9 14 h - Study guides, Class notes & Summaries

When a guest checks out and settles his or her account, the room's status changes from occupied to: a) stayover b) on-change c) due out d) ready for sale - ANSWER-b At registration, Mr. Virgo used his credit card to establish credit with the hotel. At check-out, Mr. Virgo can settle his account by: a) credit card b) cash c) approved direct billing d) all of the above - ANSWER-d Which of the following is a front office procedure that occurs during the departure stage of the gues...