Scm 352 - Study guides, Class notes & Summaries

SCM 352 Exam 1 Questions & Answers 2024/2025 Operations and Supply Chain Management - ANSWERSThe design, operation, and improvement of the systems that create and deliver the firm's primary products and services. Operations - ANSWERSManufacturing and service processes that are used to transform the resources employed by a firm into products desired by a customer. Supply Chain - ANSWERSThe processes that move information and material to and from the manufacturing and service process...

Contents Section I: Supply Chain Overview 1 Introduction to the Supply Chain.................................................. 3 1.1 Introduction ....................................................................................................3 1.2 Defining Supply Chains................................................................................4 1.3 Defining Supply Chain Management .........................................................7 2 Supply Chain Management — The “Right...

Discussion Questions: 1. Distinguish between design capacity and effective capacity. 2. What is utilization? 3. What is efficiency? 4. What is the theory of constraints? 5. Distinguish between bottleneck time and throughput time. 6. What are the 5 steps for managing constraints? 7. What is the objective of break-even analysis? Problems: 1. Marty McDonald has a business packaging software in Wisconsin. His annual fixed cost is $10,000, direct labor is $3.50 per package, and material i...

1. TQM: Total Quali- ty Management 2. Customer De- fined Quality 3. Conformance to specification 4. Example of Con- formance to specification is an integrated organizational effort designed to improve quality at every level. TQM is about meeting quality expectations as defined by the customer. measures how well the product or service meets the targets and tolerances determined by its designers. The wait for hotel room service may be specified as 20 minutes, but there may be an acceptable delay...