Wgu c846 itil exam 2024 - Study guides, Class notes & Summaries
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WGU C846 ITIL Exam 2024 Study Guide Questions and Answers
- Exam (elaborations) • 8 pages • 2023
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WGU C846 ITIL Exam 2024 StudyGuide 
Questions and Answers 
Strategy life cycle Correct Answer This is considered the core of the life cycle 
management process 
Core Service Correct Answer A service that produces the basic outcome of the 
customers desire 
Customer Correct Answer Someone who buys good or services
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WGU C846 ITIL 4 Final Exam Question Guide 2024.
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WGU C846 ITIL 4 Final Exam Question Guide 2024. 
Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. 
 
Value - correct answer The perceived benefits, usefulness, or importance of something. 
 
Customer - correct answer Defines the requirements for services. 
 
User - correct answer A person who uses the service. 
 
Sponsor - correct answer Authorizes budgets for services. 
 
Supplier - correct answer Exte...
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WGU C846 Post test Exam Questions with Accurate and Complete Grading criteria Top Rated A + Latest version 2024/2025
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WGU C846 Post test Exam Questions with Accurate and Complete Grading criteria Top Rated A + Latest version 2024/2025 
 
Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body. 
 
ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. 
 
ITIL framework - correct answer A source ...
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WGU C846 ITIL v1 Final Exam Guide 2024.
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WGU C846 ITIL v1 Final Exam Guide 2024. 
Strategy life cycle - correct answer This is considered the core of the life cycle management process 
 
Core Service - correct answer A service that produces the basic outcome of the customers desire 
 
Customer - correct answer Someone who buys good or services 
 
Enabling service - correct answer A service needed to deliver a core service 
 
Enhancing service - correct answer A service that is added to the core to make it more attractive 
 
IT Ser...
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C846 Flash Cards from U certify, WGU C846 ITIL, Business of IT C846 Exam Questions 2024.
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C846 Flash Cards from U certify, WGU C846 ITIL, Business of IT C846 Exam Questions 2024. 
dependent on - correct answer Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. 
 
The U.K. Government - correct answer Who developed ITIL? 
 
Strategy - correct answer Which service lifecycle stage is considered to be the core of the lifecycle? 
 
Core Service - correct answer A service that delivers the basic o...
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WGU C846 Actual preparation test exam with Thorough and Correct Answers Updated 2024/2025
- Exam (elaborations) • 21 pages • 2024
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WGU C846 Actual preparation test exam with Thorough and Correct Answers Updated 2024/2025 
 
Problem Management - correct answer Contribution of this practice to the design and transition activity is in providing information that helps to improve testing and knowledge transfer 
 
Incident Management - correct answer Contribution of this practice to the design and transition activity ensures that these incidents are resolved in a timely and controlled manner 
 
Release Management - correct answer...
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WGU C846 Focused on Fundamentals of ITIL Exam Preparation Questions and Assured Success Solutions Newly updates 2024/2025
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WGU C846 Focused on Fundamentals of ITIL Exam Preparation Questions and Assured Success Solutions Newly updates 2024/2025 
 
What is meant by the term request fulfillment in the ITIL framework? - correct answer Request fulfillment is a process for managing the requests from users to the IT department 
 
Which process is used to involve Identity and Rights as the two major concepts? - correct answer Access Management 
 
What is the continual service improvement (CSI) approach? - correct answer Th...
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WGU C846 - ITIL 4 Foundation Sample Paper Exam Questions And Solutions 2024.
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WGU C846 - ITIL 4 Foundation Sample Paper Exam Questions And Solutions 2024. 
*What is the effect of increased automation on the 'service desk' practice?* 
 
A. Greater ability to focus on customer experience when personal contact is needed 
 
B. Decrease in self-service incident logging and resolution 
 
C. Increased ability to focus on fixing technology instead of supporting people 
 
D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ab...
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WGU C846: ITIL Preparedness baseline Exam knowledge Questions with Expertly written solution 2024/2025
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WGU C846: ITIL Preparedness baseline Exam knowledge Questions with Expertly written solution 2024/2025 
 
Focus on Value - correct answer Guiding Principle: Everything you do must be somehow (directly or indirectly) valuable to your stakeholders. 
 
Start Where You Are - correct answer Guiding Principle: Reuse existing resources whenever possible instead of reinventing the wheel over and over again. 
 
Progress Iteratively with Feedback - correct answer Guiding Principle: Don't do everything at...
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WGU C846 ITIL Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025
- Exam (elaborations) • 73 pages • 2024
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WGU C846 ITIL Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 
 
Service provider - correct answer an organization supplying services to one or more internal or external customers. 
 
True - correct answer True or false: Measurement and metrics are part of the five major aspects of service design. 
 
False - correct answer True or false: People, process, products, and partners are four principles used to manage strategic outcomes. 
 
True - c...
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