Zendesk admin - Study guides, Class notes & Summaries

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ZENDESK SUPPORT ADMIN CERTIFICATION Popular
  • ZENDESK SUPPORT ADMIN CERTIFICATION

  • Exam (elaborations) • 8 pages • 2024 Popular
  • ZENDESK SUPPORT ADMIN CERTIFICATION
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Zendesk Support Admin Certification || with Errorless Solutions 100%.
  • Zendesk Support Admin Certification || with Errorless Solutions 100%.

  • Exam (elaborations) • 8 pages • 2024
  • What is a View? correct answers Group tickets based on criteria that the Admin defines. What are Ticket Fields? correct answers Areas inside tickets to add in more contextual information about the customer. What are Events? correct answers Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? correct answers Enable agents to update tickets with scripted answers based on predefined actions/events. ...
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Zendesk Support Admin Certification Exam 2023-2024
  • Zendesk Support Admin Certification Exam 2023-2024

  • Exam (elaborations) • 11 pages • 2023
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Zendesk Admin Exam Prep Questions With 100% Correct Answers Updated 2024/2025
  • Zendesk Admin Exam Prep Questions With 100% Correct Answers Updated 2024/2025

  • Exam (elaborations) • 17 pages • 2024
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  • Zendesk Admin Exam Prep Questions With 100% Correct Answers Updated 2024/2025. What's the difference between a trigger and an automation? - Correct Answer-Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Zendesk Admin Exam Prep (Section 2 Automated Business Rules) Questions With 100% Correct Answers | Verified | Updated 2024/2025 pg. 2 professorax...
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Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+.
  • Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+.

  • Exam (elaborations) • 21 pages • 2024
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  • Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+. What is a View? - Correct Answer-Group tickets based on criteria that the Admin defines. What are Ticket Fields? - Correct Answer-Areas inside tickets to add in more contextual information about the customer. What are Events? - Correct Answer-Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - Correct Answer-...
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Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 (Graded A+)
  • Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 (Graded A+)

  • Exam (elaborations) • 21 pages • 2024
  • Available in package deal
  • Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 (Graded A+) What is a View? - Correct Answer-Group tickets based on criteria that the Admin defines. What are Ticket Fields? - Correct Answer-Areas inside tickets to add in more contextual information about the customer. What are Events? - Correct Answer-Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - Correct Answer-E...
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Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+.
  • Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+.

  • Exam (elaborations) • 21 pages • 2024
  • Zendesk Admin Certification Exam With 100% Correct Answers Latest 2024/2025 | Graded A+. What is a View? - Correct Answer-Group tickets based on criteria that the Admin defines. What are Ticket Fields? - Correct Answer-Areas inside tickets to add in more contextual information about the customer. What are Events? - Correct Answer-Area in the ticket interface where agents can get a clearer view of all the updates that occurred during the ticket lifecycle. What is a Macro? - Correct Answer-...
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