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TASK CLARIFICATION, PERFORMANCE FEEDBACK, AND SOCIAL PRAISE: PROCEDURES FOR IMPROVING THE CUSTOMER SERVICE OF BANK TELLERS
Few applications of organizational behavior 
management (OBM) in the banking industry have 
been reported, despite evidence showing that work 
performance in many areas of a financial institution, 
and even bank profitability, can be improved with 
these methods (Abernathy, Duffy, & O'Brien, 1982; 
Roberts, 1983). However, given today's highly 
competitive financial services marketplace, it is imperative that banks optimize the performance of 
their human resources, especially in the area of ...
- Exam (elaborations)
- • 7 pages •
Few applications of organizational behavior 
management (OBM) in the banking industry have 
been reported, despite evidence showing that work 
performance in many areas of a financial institution, 
and even bank profitability, can be improved with 
these methods (Abernathy, Duffy, & O'Brien, 1982; 
Roberts, 1983). However, given today's highly 
competitive financial services marketplace, it is imperative that banks optimize the performance of 
their human resources, especially in the area of ...
Clinical comparison and short-term radiographic evaluation of Tight Rope and Lateral Suture procedures for dogs after cranial cruciate ligament rupture
ABSTRACT: The aim of this study was to monitor short-term osteoarthrosis progress in relation to a recently 
introduced novel extracapsular method called the Tight Rope procedure and after Lateral Suture with nylon in 
cruciate-deficient dog stifle joints. Twelve dogs were included in the study. Treatment type was not randomised. 
Mediolateral radiographs from 12 stifle joint were evaluated preoperatively and six months after surgery. A modified 
scoring system for evaluation of osteoarthrot...
- Exam (elaborations)
- • 4 pages •
ABSTRACT: The aim of this study was to monitor short-term osteoarthrosis progress in relation to a recently 
introduced novel extracapsular method called the Tight Rope procedure and after Lateral Suture with nylon in 
cruciate-deficient dog stifle joints. Twelve dogs were included in the study. Treatment type was not randomised. 
Mediolateral radiographs from 12 stifle joint were evaluated preoperatively and six months after surgery. A modified 
scoring system for evaluation of osteoarthrot...
Modified bacterial mutation test procedures for evaluation of peptides and amino acid-containing material
The International Conference on Harmonization of Technical 
Requirements for Registration of Pharmaceuticals for Human 
Use (ICH) consists of a series of committees, mainly concerned 
with standardizing the range of toxicology tests needed for new 
pharmaceuticals. ICH S2B guidance was finalized in 1997 and 
adopted by the US, European and Japanese regulatory authorities shortly after. The guidance indicates that the expected 
standard battery of genotoxicity tests normally required for 
small ...
- Exam (elaborations)
- • 6 pages •
The International Conference on Harmonization of Technical 
Requirements for Registration of Pharmaceuticals for Human 
Use (ICH) consists of a series of committees, mainly concerned 
with standardizing the range of toxicology tests needed for new 
pharmaceuticals. ICH S2B guidance was finalized in 1997 and 
adopted by the US, European and Japanese regulatory authorities shortly after. The guidance indicates that the expected 
standard battery of genotoxicity tests normally required for 
small ...
Evaluation of Test Procedures for Determining Servo Compatibility of Heads and Media in Magnetic Disk Drives Priyadarshee D. Mathur and William C. Messner, Member, I
H 
IGH-DENSITY storage on magnetic disk drives requires 
increasing both the linear bit density and the track density on the recording medium. Currently, the recorded transitions, henceforth loosely referred to as the bits, are approximately ten times wider in the radial (cross-track) direction than 
they are in the circumferential (downtrack) direction. The National Storage Industry Consortium (NSIC) estimates that the 
bit aspect ratio (BAR) will approach one-to-one as the industry 
tries ...
- Exam (elaborations)
- • 18 pages •
H 
IGH-DENSITY storage on magnetic disk drives requires 
increasing both the linear bit density and the track density on the recording medium. Currently, the recorded transitions, henceforth loosely referred to as the bits, are approximately ten times wider in the radial (cross-track) direction than 
they are in the circumferential (downtrack) direction. The National Storage Industry Consortium (NSIC) estimates that the 
bit aspect ratio (BAR) will approach one-to-one as the industry 
tries ...
MODIFICATIONS FOR THE TUKEY TEST PROCEDURE AND EVALUATION OF THE POWER AND EFFICIENCY OF MULTIPLE COMPARISON PROCEDURES
In applied research the evaluation of the hypothesis under investigation can be obtained developing experiments in which different treatments are included. Results are generally submitted to statistical 
analysis of variance, testing a global null hypothesis 
H0 
 using the F test and comparing the means by mul- 
Modification for the Tukey test 429 
Sci. Agric. (Piracicaba, Braz.), v.65, n.4, p.428-432, July/August 2008 
tiple comparison procedures (Hochberg & Tamhane, 
1987; Hsu, 1996). A co...
- Exam (elaborations)
- • 5 pages •
In applied research the evaluation of the hypothesis under investigation can be obtained developing experiments in which different treatments are included. Results are generally submitted to statistical 
analysis of variance, testing a global null hypothesis 
H0 
 using the F test and comparing the means by mul- 
Modification for the Tukey test 429 
Sci. Agric. (Piracicaba, Braz.), v.65, n.4, p.428-432, July/August 2008 
tiple comparison procedures (Hochberg & Tamhane, 
1987; Hsu, 1996). A co...
A Test of Coding Procedures for Lexical Data with Tup´ı-Guaran´ı and Chapacuran Languages
South America, long considered the ethnographically and 
linguistically “least known continent” [1], has in recent 
decades experienced a surge of descriptive and documentary 
linguistic research [2], [3]. The classification of the languages 
of this region, and especially those of Amazonia, has, in 
contrast, advanced little in the last 50 years [4], [5]. However, 
the increasing availability of lexical data on South American 
languages, as well as recent successes in applying computationa...
- Exam (elaborations)
- • 4 pages •
South America, long considered the ethnographically and 
linguistically “least known continent” [1], has in recent 
decades experienced a surge of descriptive and documentary 
linguistic research [2], [3]. The classification of the languages 
of this region, and especially those of Amazonia, has, in 
contrast, advanced little in the last 50 years [4], [5]. However, 
the increasing availability of lexical data on South American 
languages, as well as recent successes in applying computationa...
Interim Test Procedures for Evaluating Electrical Performance and Grid Integration o
Over the past 15 years, energy storage technologies for vehicle traction systems have improved 
dramatically. This technology is finding its way into commercially viable hybrid, electric and 
plug-in hybrid vehicles. Vehicle-to-grid (V2G) prototype vehicles are being developed and tested 
at the National Renewable Energy Laboratory (NREL). Utilizing bi-directional power electronics 
can allow a vehicle to not only charge its batteries from the electric utility grid during charge but 
also c...
- Exam (elaborations)
- • 29 pages •
Over the past 15 years, energy storage technologies for vehicle traction systems have improved 
dramatically. This technology is finding its way into commercially viable hybrid, electric and 
plug-in hybrid vehicles. Vehicle-to-grid (V2G) prototype vehicles are being developed and tested 
at the National Renewable Energy Laboratory (NREL). Utilizing bi-directional power electronics 
can allow a vehicle to not only charge its batteries from the electric utility grid during charge but 
also c...
Test Procedures and Measurements for Recharge Evaluation of Battery Electric Vehicles in Power Concessionaires in Brazil
- Exam (elaborations)
- • 5 pages •
Comparison of Mantel–Haenszel with IRT procedures for DIF detection and effect size estimation for dichotomous items
D 
ifferential item functioning (DIF) is a statistical term that describes a condition 
when the item response is dependent not only 
on the ability level of the subject but also on the 
value of some additional group membership 
variable. If DIF is present verification plays an 
important role in psychometric analysis of a test 
and is closely related to the problem of validity. 
Let Ui 
 denote response to item i, θ be the 
level of ability that the test measures and 
G be the group ...
- Exam (elaborations)
- • 20 pages •
D 
ifferential item functioning (DIF) is a statistical term that describes a condition 
when the item response is dependent not only 
on the ability level of the subject but also on the 
value of some additional group membership 
variable. If DIF is present verification plays an 
important role in psychometric analysis of a test 
and is closely related to the problem of validity. 
Let Ui 
 denote response to item i, θ be the 
level of ability that the test measures and 
G be the group ...
Development and test of gap filling procedures for solar radiation data of the Indian SRRA measurement network
Solar radiation measurements as most time-series data suffer from interruptions. Gaps may occur due 
to loss of power, misalignment, failure of instruments, insufficient cleaning or other reasons. Quality 
check procedures identify such malfunctioning and mark untrustworthy data by flags. Even well 
maintained stations with good equipment usually show gaps. Duration of gaps can range from few 
minutes to several days. Depending on duration and type of missing parameters various procedures ca...
- Exam (elaborations)
- • 10 pages •
Solar radiation measurements as most time-series data suffer from interruptions. Gaps may occur due 
to loss of power, misalignment, failure of instruments, insufficient cleaning or other reasons. Quality 
check procedures identify such malfunctioning and mark untrustworthy data by flags. Even well 
maintained stations with good equipment usually show gaps. Duration of gaps can range from few 
minutes to several days. Depending on duration and type of missing parameters various procedures ca...