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Exam (elaborations) Operations Management
TESTBANK - Operations Management, 7th. Canadian Ed. Stevenson, Hojati, and CAO. McGraw-Hill X- 
 
1 Introduction to Operations Management 1 
 
Chapter Overview 1 
 
What is Operations Management? 2 
 
Differences between Manufacturing and Service Organizations 4 
 
Operations Management Decisions 6 
 
Historical Development 9 
 
Today’s OM Environment 17 
 
Operations Management in Practice 17 
 
Within OM: How It All Fits Together 18 
 
The Supply Chain Link 20 
 
The Sustainability Link 20 ...
- Exam (elaborations)
- • 29 pages •
TESTBANK - Operations Management, 7th. Canadian Ed. Stevenson, Hojati, and CAO. McGraw-Hill X- 
 
1 Introduction to Operations Management 1 
 
Chapter Overview 1 
 
What is Operations Management? 2 
 
Differences between Manufacturing and Service Organizations 4 
 
Operations Management Decisions 6 
 
Historical Development 9 
 
Today’s OM Environment 17 
 
Operations Management in Practice 17 
 
Within OM: How It All Fits Together 18 
 
The Supply Chain Link 20 
 
The Sustainability Link 20 ...