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Operations Management Exam 3 (Ch 12,14) QUESTIONS AND 100% CORRECT ANSWERS 2024

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supply chain management - correct answer flow of materials from suppliers to customers to maximize the use of the firm's resources and to provide the required level of customer service - correct answer objectives of supply chain management materials management cycle - correct answer acquisition-storage-conversion-storage-distribution suppliers, purchasing, production control, distribution, customers - correct answer What are the 5 parts of Phase 1 of the Integrated Supply-Chain inde...

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Operations Management Exam 2 QUESTIONS AND VERIFIED CORRECT ANSWERS 2024

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Quality - correct answer The ability of the product or service to meet customer needs. (6) Cost of Quality (COQ) - correct answer The cost of doing the wrong, that is the price of non-conformance. (6) Total Quality Management - correct answer Management of an entire organization so that it excels in all aspects of products and services that are important to the customer.(6) PDCA - correct answer A continuous improvement model that involves fours stages, plan do, check, and act.(6) Si...

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Operations Management-Test 1 (Chapters 1-4) EXAM QUESTIONS AND COMPLETE CORRECT ANSWERS 2024

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Production is.... - correct answer The creation of goods and services. Operations Management (OM) is... - correct answer -Is the set of activities -That creates value -In the form of goods and services -By transforming inputs into outputs Why is Operations Management important but not glamorous? - correct answer It is important because it is around us everyday at work and at home; Customers do not pay attention unless something goes wrong. Operations Management elements are... - corr...

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Operations Management Exam 1: Andy Anderson QUESTIONS AND COMPLETE CORRECT ANSWERS 2024

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Operations Management - correct answer 1. The activity of managing the resources which are devoted to the production and delivery of products and services 2. "Making stuff" 3. Producing goods and services Three Basic Functions of Enterprises - correct answer 1. Product/service development 2. Marketing 3. Operations Transforming Resources - correct answer Things that are making the changes happen ex. facilities, staff Transformed Resources - correct answer The things that are bein...

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Production and Operation Management Exam 1 QUESTIONS AND 100% CORRECT ANSWERS 2024

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Customer relationship management systems change the focus from managing products to managing customers. - correct answer The production system that prizes flexibility and quality over efficiency and quantity is known as - correct answer lean production _____________ is the characteristic of a product that wins the order in the marketplace. - correct answer Order winner All of the following are responsibilities of operations managers except - correct answer acquiring financial resources...

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Operations Management Exam 1 2024 QUESTIONS AND 100% CORRECT ANSWERS 2024

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Operations Management - correct answer The systematic design, direction, and control of processes that transform inputs into outputs (services & products) for customers (internal/external) Supply Chain Management - correct answer The synchronization of a firm's processes with those of its suppliers and customers to match the flow of materials, services, and information with customer demand. Process - correct answer Any activity or group of activities that takes one or more inputs, transfo...

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Operations management exam review ch 11,12,13,14 QUESTIONS AND VERIFIED CORRECT ANSWERS 2024

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According to the text, with increasing globalization, the role of location has become less important as a source of competitive advantage - correct answer False A 'Source factory' is set up in a location where along with low cost production, incentives & low trade barriers are used to serve the local market - correct answer False A 'Lead factory' is set up in a location to take advantage of local network of suppliers, competitors, and research facilities for components and products - c...

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Exam 1: Introduction to Operations Management EXAM QUESTIONS AND COMPLETE CORRECT ANSWERS 2024

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Operations Management - correct answer The business function responsible for planning, coordinating, controlling, and leading the resources needed to produce a company's product and/or service. Four Functions of a Manager - correct answer Planning, Coordinating, Controlling, Leading The Challenge for Operations - correct answer Operations has the responsibility to coordinate human capital, equipment, technology, raw materials, and information to produce a product or service effectively an...

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Operations Management Exam 1 QUESTIONS AND 100% CORRECT ANSWERS 2024

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Which of the following is a primary reason for the accelerated pace of global interaction? a) trade barriers b) cultural differences c) language barriers d) advancements in information technology - correct answer d) advancements in information technology By improving the quality of goods and services produced, the _______ value of products and services is enhanced. a) aesthic b) environmental c) economic d) functional - correct answer d) functional Which of the following is ...

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Operation Management Exam 3 Quiz QUESTIONS AND COMPLETE CORRECT ANSWERS 2024

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TQM is an acronym meaning "total quality measurement". - correct answer False. TQM = Total Quality Management An operational goal of total quality management is the careful design of the product or service. - correct answer True An operational goal of total quality management is ensuring that the organization's systems will never produce a defective product or service. - correct answer False. Total quality management has two fundamental operational goals: 1. Careful design of the pro...

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