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Operations Management 366 Exam I questions and 100% CORRECT ANSWERS 2024
Operations - correct answer part of the business organization that is responsible for producing goods/services. (consistency on decisions made, not what certain decisions are made) 
 
Operations Management - correct answer The design, direction, and control of processes that transform inputs into outputs for internal and external customers 
 
Process - correct answer One or more actions that transform inputs into outputs 
 
three categories of business processes - correct answer upper management...
- Exam (elaborations)
- • 11 pages •
Operations - correct answer part of the business organization that is responsible for producing goods/services. (consistency on decisions made, not what certain decisions are made) 
 
Operations Management - correct answer The design, direction, and control of processes that transform inputs into outputs for internal and external customers 
 
Process - correct answer One or more actions that transform inputs into outputs 
 
three categories of business processes - correct answer upper management...
Operations Management Review for the exam questions and verified correct answers 2024
OSCM (Chapter 1) (operations and supply chain management) - correct answer the design, operation, and improvement of the systems that create and deliver the firms primary products and services. 
is concerned with the management of the entire production/delivery system 
 
Services and Goods (Chapter 1) - correct answer there are 5 differences between services and goods. 
a service-intangible process that can't be weighed or measured, requires some sort of interaction with the customer for it to...
- Exam (elaborations)
- • 18 pages •
OSCM (Chapter 1) (operations and supply chain management) - correct answer the design, operation, and improvement of the systems that create and deliver the firms primary products and services. 
is concerned with the management of the entire production/delivery system 
 
Services and Goods (Chapter 1) - correct answer there are 5 differences between services and goods. 
a service-intangible process that can't be weighed or measured, requires some sort of interaction with the customer for it to...
Operations Management Exam 1 Study questions and verified correct answers 2024
Operations Management * - correct answer the management of processes used to design, supply, produce, and deliver valuable goods and services to customers. 
 
Supply Chain * - correct answer the global network of organizations and activities involved in 1) the designing a set of goods and services and their related processes, 2) transforming inputs into goods and services, 3) consuming these goods and services, 4) disposing of these goods and services 
 
Terms substituted for supply chain: - cor...
- Exam (elaborations)
- • 13 pages •
Operations Management * - correct answer the management of processes used to design, supply, produce, and deliver valuable goods and services to customers. 
 
Supply Chain * - correct answer the global network of organizations and activities involved in 1) the designing a set of goods and services and their related processes, 2) transforming inputs into goods and services, 3) consuming these goods and services, 4) disposing of these goods and services 
 
Terms substituted for supply chain: - cor...
Operations Management Exam 1 questions and verified correct answers 2024
What is operations management? - correct answer is the set of activities that creates value in the form of goods and services by transforming inputs into outputs 
 
What are the basic functions of the organization? How do they interact to create value? - correct answer 1. Marketing - generates demand 
2. Production/operations - creates the product 
3. Finance/accounting - tracks how well the organization is doing, pays bills, collects the money 
 
What are the Support functions - correct answer ...
- Exam (elaborations)
- • 8 pages •
What is operations management? - correct answer is the set of activities that creates value in the form of goods and services by transforming inputs into outputs 
 
What are the basic functions of the organization? How do they interact to create value? - correct answer 1. Marketing - generates demand 
2. Production/operations - creates the product 
3. Finance/accounting - tracks how well the organization is doing, pays bills, collects the money 
 
What are the Support functions - correct answer ...
Operations Management Exam 1 questions and verified correct answers 2024
true - correct answer T o F : all organizations, including service firms such as banks and hospitals, have a production function 
 
true - correct answer T o F : operations management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs 
 
true - correct answer T o F : an example of a "hidden" production function is the transfer of funds between accounts at a bank 
 
to all firms, whether manufacturing or service - correct answer ope...
- Exam (elaborations)
- • 17 pages •
true - correct answer T o F : all organizations, including service firms such as banks and hospitals, have a production function 
 
true - correct answer T o F : operations management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs 
 
true - correct answer T o F : an example of a "hidden" production function is the transfer of funds between accounts at a bank 
 
to all firms, whether manufacturing or service - correct answer ope...
Operations Management Exam I questions and complete correct answers 2024
production - correct answer the creation of goods & services 
 
Operations management (OM) - correct answer activities that relate to the creation of goods & services through the transformation of inputs to outputs 
 
All organizations perform 3 functions to create goods & services - correct answer 1. Marketing (generates demand) 
2. Production/operations (creates the product) 
3. Finance/accounting (tracks how well the organization is doing, pays the bills, collects the money) 
 
supply chain -...
- Exam (elaborations)
- • 7 pages •
production - correct answer the creation of goods & services 
 
Operations management (OM) - correct answer activities that relate to the creation of goods & services through the transformation of inputs to outputs 
 
All organizations perform 3 functions to create goods & services - correct answer 1. Marketing (generates demand) 
2. Production/operations (creates the product) 
3. Finance/accounting (tracks how well the organization is doing, pays the bills, collects the money) 
 
supply chain -...
Operations management module 1 exam, questions and verified correct answers 2024
Operations Management (OM) - correct answer the science and art of ensuring that goods and services are created and delivered successfully to customers. 
 
good - correct answer a physical product that you can see, touch, or possibly consume. 
 
durable good - correct answer A good that does not quickly wear out and typically lasts at least three years. 
 
nondurable good - correct answer a good that is no longer useful once it's used, or lasts for less than three years. 
 
service - correct an...
- Exam (elaborations)
- • 7 pages •
Operations Management (OM) - correct answer the science and art of ensuring that goods and services are created and delivered successfully to customers. 
 
good - correct answer a physical product that you can see, touch, or possibly consume. 
 
durable good - correct answer A good that does not quickly wear out and typically lasts at least three years. 
 
nondurable good - correct answer a good that is no longer useful once it's used, or lasts for less than three years. 
 
service - correct an...
Operations Management - Final Exam
what is operations management - correct answer systematic design, direction, and control of processes that transform inputs into products 
 
changes processes that can be used on a daily basis 
 
process - correct answer activity or group of activities that take inputs, process them, and put creates outputs 
 
operation - correct answer group of resources performing all or part of more processes 
 
inputs - correct answer combo of human resources, capital, materials, services, land, and energy 
...
- Exam (elaborations)
- • 24 pages •
what is operations management - correct answer systematic design, direction, and control of processes that transform inputs into products 
 
changes processes that can be used on a daily basis 
 
process - correct answer activity or group of activities that take inputs, process them, and put creates outputs 
 
operation - correct answer group of resources performing all or part of more processes 
 
inputs - correct answer combo of human resources, capital, materials, services, land, and energy 
...
Operation Management Exam chapters 1-8 questions with verified correct answers 2024
Operations Management - correct answer is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services 
 
Transformation is enabled by 5 Ps of OM - correct answer People, Plants, Parts, Processes, and planning and control 
 
Operations management can be viewed in several different ways. Which of the below best characterize operations management? - correct answer answer: a system where inputs (raw material, components, people.....
- Exam (elaborations)
- • 4 pages •
Operations Management - correct answer is defined as the design, operation, and improvement of the systems that create and deliver the firm's primary products and services 
 
Transformation is enabled by 5 Ps of OM - correct answer People, Plants, Parts, Processes, and planning and control 
 
Operations management can be viewed in several different ways. Which of the below best characterize operations management? - correct answer answer: a system where inputs (raw material, components, people.....
Operations Management Practice Test exam questions and complete correct answers 2024
Which definition used for quality evaluates how well a product performs its intended function? 
- Fitness for use 
- Support services 
- Value for price paid 
- Psychological criteria - correct answer Fitness for use 
 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
- Statistical quality control charts 
- Fitness quality for use 
- 14 points for quality improvement 
- Product design quality - correct answer 14 points for quality im...
- Exam (elaborations)
- • 18 pages •
Which definition used for quality evaluates how well a product performs its intended function? 
- Fitness for use 
- Support services 
- Value for price paid 
- Psychological criteria - correct answer Fitness for use 
 
Which total quality management (TQM) process was developed to stress management's responsibility for quality? 
- Statistical quality control charts 
- Fitness quality for use 
- 14 points for quality improvement 
- Product design quality - correct answer 14 points for quality im...
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