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Healthcare Quality Management Exam 1 questions and verified correct answers
Who are the three groups affected by healthcare quality? - correct answer Purchasers, Providers, & Consumers 
 
Diagnostic or therapeutic interventions conducted primarily to safeguard the provider against malpractice liability is called - correct answer Defensive Medicine 
 
Which of the following statement is untrue? - correct answer Quality must constantly be managed and occasionally improved. 
 
Best possible care should be provided to everyone. - correct answer Equity 
 
Care intended to he...
- Exam (elaborations)
- • 5 pages •
Who are the three groups affected by healthcare quality? - correct answer Purchasers, Providers, & Consumers 
 
Diagnostic or therapeutic interventions conducted primarily to safeguard the provider against malpractice liability is called - correct answer Defensive Medicine 
 
Which of the following statement is untrue? - correct answer Quality must constantly be managed and occasionally improved. 
 
Best possible care should be provided to everyone. - correct answer Equity 
 
Care intended to he...
HIMS 5635 Quality Exam 1 questions and verified correct answers 2024
Total Quality Management (TQM) - correct answer "A management philosophy that includes all activities in which the needs of the customer and the organization are satisfied in the most efficient manner by using employee potentials and continuous improvement." 
 
Satisfy the customer by using employee potential and continuous improvement 
 
Quality Definition (Manufacturing) - correct answer Q = P/E 
p: performance 
E: expectation 
 
Measure of excellence or state of being free from defects, def...
- Exam (elaborations)
- • 35 pages •
Total Quality Management (TQM) - correct answer "A management philosophy that includes all activities in which the needs of the customer and the organization are satisfied in the most efficient manner by using employee potentials and continuous improvement." 
 
Satisfy the customer by using employee potential and continuous improvement 
 
Quality Definition (Manufacturing) - correct answer Q = P/E 
p: performance 
E: expectation 
 
Measure of excellence or state of being free from defects, def...
ABQAURP exam questions and complete correct answers 2024
Who initially decided quality should be measured - correct answer Abraham Flexner 
 
Lead the founding of the Joint Commission - correct answer E.A. Codman 
 
Brought modern quality assurance techniques to moder medicine - correct answer Avedis Donabedian 
 
Named the PDCA cycle - correct answer W. Edwards Deming 
 
Developed the PDCA cycle - correct answer Walter Shewhart 
 
Deming's seven diseases - correct answer 1.) Lack of consistency of purpose 
2.) Emphasis on short-term profits 
3.) Eva...
- Exam (elaborations)
- • 12 pages •
Who initially decided quality should be measured - correct answer Abraham Flexner 
 
Lead the founding of the Joint Commission - correct answer E.A. Codman 
 
Brought modern quality assurance techniques to moder medicine - correct answer Avedis Donabedian 
 
Named the PDCA cycle - correct answer W. Edwards Deming 
 
Developed the PDCA cycle - correct answer Walter Shewhart 
 
Deming's seven diseases - correct answer 1.) Lack of consistency of purpose 
2.) Emphasis on short-term profits 
3.) Eva...
Physician Advisor exam questions and verified correct answers 2024
Sec 1833 of SS act - correct answer "...no payment shall be made to any provider... unless there has been 
furnished such information as may be necessary in order to determine the amounts due such provider ...;" 
 
Sec 1862 SS act - correct answer states no Medicare payment shall be made for expenses incurred for items or 
services that "are not reasonable and necessary for the diagnosis or treatment of illness or injury or to improve 
the functioning of a malformed body member;" 
 
Suppleme...
- Exam (elaborations)
- • 4 pages •
Sec 1833 of SS act - correct answer "...no payment shall be made to any provider... unless there has been 
furnished such information as may be necessary in order to determine the amounts due such provider ...;" 
 
Sec 1862 SS act - correct answer states no Medicare payment shall be made for expenses incurred for items or 
services that "are not reasonable and necessary for the diagnosis or treatment of illness or injury or to improve 
the functioning of a malformed body member;" 
 
Suppleme...
Ch. 3 HCQM exam questions and complete correct answers 2024
measurment is a tool - correct answer usuaully in the form of a number or statistic 
 
used to monitor the quality of some aspect of healthcare services 
 
the ______ are known as performance measures or quality indicators - correct answer numbers 
 
A measure expressed as a proportion into a ________ is usually more useful than a measure expressed as an absolute number. - correct answer percentage 
 
A percentage clearly communcates a measures _______ in a population - correct answer prevelance...
- Exam (elaborations)
- • 5 pages •
measurment is a tool - correct answer usuaully in the form of a number or statistic 
 
used to monitor the quality of some aspect of healthcare services 
 
the ______ are known as performance measures or quality indicators - correct answer numbers 
 
A measure expressed as a proportion into a ________ is usually more useful than a measure expressed as an absolute number. - correct answer percentage 
 
A percentage clearly communcates a measures _______ in a population - correct answer prevelance...
HCQM - Quality Improvement, Management, & Assurance exam questions and verified correct answers 2024
Basic common threads of Quality Management. - correct answer Examine the processes leading to the delivery of care, the outcomes expected from the care, and the degree to which the expected outcomes are reached. 
 
Abraham Flexner - correct answer Quality should be measured. 
 
E.A. Codman, MD - correct answer Boston surgeon from the early 1900's was a public health pioneer studying hospital outcomes to determine how they could be improved. 
 
Founded by E.A. Codman - correct answer American Co...
- Exam (elaborations)
- • 15 pages •
Basic common threads of Quality Management. - correct answer Examine the processes leading to the delivery of care, the outcomes expected from the care, and the degree to which the expected outcomes are reached. 
 
Abraham Flexner - correct answer Quality should be measured. 
 
E.A. Codman, MD - correct answer Boston surgeon from the early 1900's was a public health pioneer studying hospital outcomes to determine how they could be improved. 
 
Founded by E.A. Codman - correct answer American Co...
HCQM - Case Management exam questions and verified correct answers 2024
Liberty Mutual used case management to help with this population's cost management in the 1940's. - correct answer Workers' Compensation 
 
Early public health case management efforts focused on these two areas. - correct answer Psychiatry and social work. 
 
Following this event many insurance companies employed nurses and social workers to take care of patients with multiple and complex injuries. - correct answer World War II 
 
Intracorp - correct answer Founded by CIGNA in 1966 for worker...
- Exam (elaborations)
- • 7 pages •
Liberty Mutual used case management to help with this population's cost management in the 1940's. - correct answer Workers' Compensation 
 
Early public health case management efforts focused on these two areas. - correct answer Psychiatry and social work. 
 
Following this event many insurance companies employed nurses and social workers to take care of patients with multiple and complex injuries. - correct answer World War II 
 
Intracorp - correct answer Founded by CIGNA in 1966 for worker...
HCQM - Clinical Resource Management exam questions and verified correct answers 2024
Pareto principle - correct answer 20% of the population owns 80% of the wealth. 
 
Principle of factor sparsity - correct answer Much like the Pareto principle - accounts for why rescue care - the 20% of patients with significant chronic illness using care in hospital consumes more than 80% of our health care resources. 
 
Clinical Pathways - correct answer structured multidisciplinary plans of care designed to support the implementation of clinical guidelines and protocols. Support clinical man...
- Exam (elaborations)
- • 6 pages •
Pareto principle - correct answer 20% of the population owns 80% of the wealth. 
 
Principle of factor sparsity - correct answer Much like the Pareto principle - accounts for why rescue care - the 20% of patients with significant chronic illness using care in hospital consumes more than 80% of our health care resources. 
 
Clinical Pathways - correct answer structured multidisciplinary plans of care designed to support the implementation of clinical guidelines and protocols. Support clinical man...
HCQM - Transitions of Care exam questions and complete correct answers 2024
2001 Crossing the Quality Chasm: A New Health System for the 21st Century - correct answer Published by the Institute of Medicine stating health care delivery system should pursue six aims: safe, effective, patient-centered, timely, efficient, and equitable. 
 
National Transitions of Care Coalition - correct answer Founded in 2006 to address problems associated with care coordination and transitions of care. 
 
2007 Medicare Payment Advisory commission - correct answer 17.6% of Medicare benefic...
- Exam (elaborations)
- • 6 pages •
2001 Crossing the Quality Chasm: A New Health System for the 21st Century - correct answer Published by the Institute of Medicine stating health care delivery system should pursue six aims: safe, effective, patient-centered, timely, efficient, and equitable. 
 
National Transitions of Care Coalition - correct answer Founded in 2006 to address problems associated with care coordination and transitions of care. 
 
2007 Medicare Payment Advisory commission - correct answer 17.6% of Medicare benefic...
HCQM - Accreditation Organizations exam questions and verified correct answers 2024
Accreditation - correct answer A voluntary process that a health care institution, provider or program undergoes to demonstrate compliance with standards developed by an official agency. 
 
EA Codman - correct answer founded the American College of Surgeons. Wanted to collect statistics to foster standardization across hospitals. 
 
Joint Commission on Accreditation of Hospitals - correct answer In 1953, the American College of Surgeons, the American College of Physicians, the American Hospital ...
- Exam (elaborations)
- • 4 pages •
Accreditation - correct answer A voluntary process that a health care institution, provider or program undergoes to demonstrate compliance with standards developed by an official agency. 
 
EA Codman - correct answer founded the American College of Surgeons. Wanted to collect statistics to foster standardization across hospitals. 
 
Joint Commission on Accreditation of Hospitals - correct answer In 1953, the American College of Surgeons, the American College of Physicians, the American Hospital ...
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