All 1 results
Sort by
Best selling Implementing ITSM notes
-
Summary Implementing ITSM - CIS ITSM Exam 2022/23.
- Summary • 44 pages • 2023 Popular
- $9.49
- + learn more
CIS ITSM Exam April 2022/2023. (ITSM Foundations and ITSM Implementation courses) What are the areas that ServiceNow provides IT services for? ANSWER - 1. IT 2. Customer service 3. Security 4. HR 5. Business apps What is the value of Incident Management? ANSWER - 1. Restore service faster 2. Minimize service interruptions 3. More efficient identification, prioritization and resolution of incidents 4. Escalation to correct groups leads to faster resolution What are Benchmarks/...
Newest Implementing ITSM summaries
-
Summary Implementing ITSM - CIS ITSM Exam 2022/23.
- Summary • 44 pages • 2023 New
- $9.49
- + learn more
CIS ITSM Exam April 2022/2023. (ITSM Foundations and ITSM Implementation courses) What are the areas that ServiceNow provides IT services for? ANSWER - 1. IT 2. Customer service 3. Security 4. HR 5. Business apps What is the value of Incident Management? ANSWER - 1. Restore service faster 2. Minimize service interruptions 3. More efficient identification, prioritization and resolution of incidents 4. Escalation to correct groups leads to faster resolution What are Benchmarks/...
