Summary
Summary Implementing ITSM - CIS ITSM Exam 2022/23.
CIS ITSM Exam April 2022/2023. (ITSM Foundations and ITSM Implementation courses) What are the areas that ServiceNow provides IT services for? ANSWER - 1. IT 2. Customer service 3. Security 4. HR 5. Business apps What is the value of Incident Management? ANSWER - 1. Restore service fa...
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