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TCOLE Telecommunicator 1013 Review I Latest Update Exam Bundle
TCOLE Telecommunicator 1013 Review I Latest Update
[Show more]TCOLE Telecommunicator 1013 Review I Latest Update
[Show more]TRUE 
FALSE - ANSWER TRUE 
 
An environmental stressor can include: 
 
Boredom 
Loss of child custody 
Family issues 
Extreme temperatures - ANSWER Extreme temperatures 
 
A telecommunicator should be able to describe the general configuration of a wired ________________________ system. 
 
Telephone...
Preview 1 out of 4 pages
Add to cartTRUE 
FALSE - ANSWER TRUE 
 
An environmental stressor can include: 
 
Boredom 
Loss of child custody 
Family issues 
Extreme temperatures - ANSWER Extreme temperatures 
 
A telecommunicator should be able to describe the general configuration of a wired ________________________ system. 
 
Telephone...
TTD, TTY OR TT - ANSWER The device used by the deaf community to call 9-1-1 may be called a 
 
Breach - ANSWER The act of failing to perform one's agreement, breaking one's word, or otherwise actively violating one's duty to others is 
 
14th - ANSWER This amendment gives Due Process of Law 
 
ma...
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Add to cartTTD, TTY OR TT - ANSWER The device used by the deaf community to call 9-1-1 may be called a 
 
Breach - ANSWER The act of failing to perform one's agreement, breaking one's word, or otherwise actively violating one's duty to others is 
 
14th - ANSWER This amendment gives Due Process of Law 
 
ma...
ASCII - ANSWER replaced Baudot tones 
 
Ways you can identify a TTY call - ANSWER 1. Silence 
2. Tones 
3. Synthesized Announcement 
 
When using the acoustic coupler, which way does the phone cord go - ANSWER to the left 
 
What is Relay Texas and what is the phone number? - ANSWER 7-1-1 -- Free se...
Preview 2 out of 14 pages
Add to cartASCII - ANSWER replaced Baudot tones 
 
Ways you can identify a TTY call - ANSWER 1. Silence 
2. Tones 
3. Synthesized Announcement 
 
When using the acoustic coupler, which way does the phone cord go - ANSWER to the left 
 
What is Relay Texas and what is the phone number? - ANSWER 7-1-1 -- Free se...
"I" Messages - ANSWER Humanize yourself to the caller. Convey your message non-threateningly. Example "I can help you, but you are scaring me" "I feel uncomfortable..." 
 
Open Ended Questions - ANSWER Questions that cannot be answered with a yes or no. Gets most information. Example: "What h...
Preview 2 out of 8 pages
Add to cart"I" Messages - ANSWER Humanize yourself to the caller. Convey your message non-threateningly. Example "I can help you, but you are scaring me" "I feel uncomfortable..." 
 
Open Ended Questions - ANSWER Questions that cannot be answered with a yes or no. Gets most information. Example: "What h...
The purpose of a telecommunicators being able to identify various mapping tool : - ANSWER To provide assistance in locations callers and tracking responders 
 
This feature enables a service supplier to identify the telephone number of the caller - ANSWER ANI 
 
This person is responsible for proces...
Preview 2 out of 5 pages
Add to cartThe purpose of a telecommunicators being able to identify various mapping tool : - ANSWER To provide assistance in locations callers and tracking responders 
 
This feature enables a service supplier to identify the telephone number of the caller - ANSWER ANI 
 
This person is responsible for proces...
choking, strangulation - ANSWER The internal obstruction of the airway with an object is ____________ while the grabbing, suppression, squeezing, or crushing of the throat is ____________. 
 
Domestic terrorism - ANSWER is perpetrated by individuals and/or groups inspired by or associated with prima...
Preview 2 out of 5 pages
Add to cartchoking, strangulation - ANSWER The internal obstruction of the airway with an object is ____________ while the grabbing, suppression, squeezing, or crushing of the throat is ____________. 
 
Domestic terrorism - ANSWER is perpetrated by individuals and/or groups inspired by or associated with prima...
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