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Wellcare ACT Mastery Exam COMBINED
Wellcare ACT Mastery Exam COMBINED
[Show more]Wellcare ACT Mastery Exam COMBINED
[Show more]2023 Wellcare ACT Mastery 
Exam 
Centene requires all contracted brokers/agents to read, understand, and agree to 
Centene's Business Ethics and Code of Conduct Policy. 
True 
False - ANSWER True 
Which of the following actions are you required to do when contacted regarding an 
allegation of no...
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Add to cart2023 Wellcare ACT Mastery 
Exam 
Centene requires all contracted brokers/agents to read, understand, and agree to 
Centene's Business Ethics and Code of Conduct Policy. 
True 
False - ANSWER True 
Which of the following actions are you required to do when contacted regarding an 
allegation of no...
2024 Wellcare Act 
Mastery Exam 
Questions With 
Answers 
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing 
score of 85% or higher to successfully complete this course. - ANSWER T 
Which of the following statements about completing telephonic enrollments is F...
Preview 1 out of 3 pages
Add to cart2024 Wellcare Act 
Mastery Exam 
Questions With 
Answers 
At the end of this course, there will be a Mastery Exam. Agents must achieve a passing 
score of 85% or higher to successfully complete this course. - ANSWER T 
Which of the following statements about completing telephonic enrollments is F...
2023 .Wellcare ACT Mastery 
Exam 
When a paper SOA form is used, it must be completed __________ hosting the sales 
presentation. - ANSWER Prior to 
A broker/agent who has never had any verbal warnings cannot be issued a Corrective 
Action Plan. - ANSWER False 
A Health Risk Assessment (HRA) can ...
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Add to cart2023 .Wellcare ACT Mastery 
Exam 
When a paper SOA form is used, it must be completed __________ hosting the sales 
presentation. - ANSWER Prior to 
A broker/agent who has never had any verbal warnings cannot be issued a Corrective 
Action Plan. - ANSWER False 
A Health Risk Assessment (HRA) can ...
Wellcare ACT Celene 
Mastery WITH ANSWERS 
You can help prevent grievances by: (Select all that apply.) - ANSWER a. Always 
confirming availability of the beneficiary's primary and specialist providers by using the 
provider search tool available on the plan's website. 
b. Always using plan mat...
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Add to cartWellcare ACT Celene 
Mastery WITH ANSWERS 
You can help prevent grievances by: (Select all that apply.) - ANSWER a. Always 
confirming availability of the beneficiary's primary and specialist providers by using the 
provider search tool available on the plan's website. 
b. Always using plan mat...
2024 Wellcare Act 
Mastery Exam Extras 
Verbal permission granted to discuss plan details qualifies an authorized representative 
to complete an application on behalf of the beneficiary. - ANSWER F 
The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more 
than one MA plan ...
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Add to cart2024 Wellcare Act 
Mastery Exam Extras 
Verbal permission granted to discuss plan details qualifies an authorized representative 
to complete an application on behalf of the beneficiary. - ANSWER F 
The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more 
than one MA plan ...
2023 Wellcare ACT 
Mastery Exam - 
TeleAgentSub-Course 
What are some examples of steps that can be taken when safeguarding and securing 
PHI and PII? 
(Select all that apply.) - ANSWER a. 
Shred documents that contain PHI or PII using appropriate means. 
b. 
Never leave laptops, PHI, or PII in an...
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Add to cart2023 Wellcare ACT 
Mastery Exam - 
TeleAgentSub-Course 
What are some examples of steps that can be taken when safeguarding and securing 
PHI and PII? 
(Select all that apply.) - ANSWER a. 
Shred documents that contain PHI or PII using appropriate means. 
b. 
Never leave laptops, PHI, or PII in an...
2024 Wellcare Act 
Mastery Exam 
False - ANSWER Agents who have never had any verbal warnings cannot be issued a 
corrective action plan 
60 - ANSWER A grievance request, or any evidence concerning a grievance, must be 
filed orally or in writing no later than 60 calendar days from the date of t...
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Add to cart2024 Wellcare Act 
Mastery Exam 
False - ANSWER Agents who have never had any verbal warnings cannot be issued a 
corrective action plan 
60 - ANSWER A grievance request, or any evidence concerning a grievance, must be 
filed orally or in writing no later than 60 calendar days from the date of t...
2021 Centene ACT Mastery 
Exam 
In 2021, Centene is offering which of the the following types of Medicare Advantage 
Prescription Drug (MAPD) products? 
A. HMO and HMO/POS 
B. DSNP and CSNP 
C. PPO 
D. PFFS - ANSWER E. All of the above 
Beneficiaries who are first eligible for Medicare have a seve...
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Add to cart2021 Centene ACT Mastery 
Exam 
In 2021, Centene is offering which of the the following types of Medicare Advantage 
Prescription Drug (MAPD) products? 
A. HMO and HMO/POS 
B. DSNP and CSNP 
C. PPO 
D. PFFS - ANSWER E. All of the above 
Beneficiaries who are first eligible for Medicare have a seve...
2023 Centene Cert 
Wellcare offers a range of Medicare plans to provide members with affordable access 
to: 
All of the above 
Which of the following statements about completing telephonic enrollments is FALSE? 
Must include most of the required elements necessary to complete the enrollment. 
Commu...
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Add to cart2023 Centene Cert 
Wellcare offers a range of Medicare plans to provide members with affordable access 
to: 
All of the above 
Which of the following statements about completing telephonic enrollments is FALSE? 
Must include most of the required elements necessary to complete the enrollment. 
Commu...
Wellcare ACT 2022 
(Centene) WITH 
CORRECT ANSWERS 
A grievance request, or any evidence concerning a grievance, must be filed orally or in 
writing no later than _____ calendar days from the date of the event or the date the 
member is made aware of the issue. - ANSWER 60 
When completing an ap...
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Add to cartWellcare ACT 2022 
(Centene) WITH 
CORRECT ANSWERS 
A grievance request, or any evidence concerning a grievance, must be filed orally or in 
writing no later than _____ calendar days from the date of the event or the date the 
member is made aware of the issue. - ANSWER 60 
When completing an ap...
2024 Wellcare ACT Mastery 
Questions With Answers 
The Mastery Exam will lock for a period of 48 hours after each failed attempt. - 
ANSWER False 
 What are some examples of steps that can be taken when safeguarding and securing 
PHI and PII? 
(Select all that apply.) - ANSWER a. 
Shred documents ...
Preview 1 out of 3 pages
Add to cart2024 Wellcare ACT Mastery 
Questions With Answers 
The Mastery Exam will lock for a period of 48 hours after each failed attempt. - 
ANSWER False 
 What are some examples of steps that can be taken when safeguarding and securing 
PHI and PII? 
(Select all that apply.) - ANSWER a. 
Shred documents ...
2023 Centene Cert 
Wellcare offers a range of Medicare plans to provide members with 
affordable access to: 
All of the above 
Which of the following statements about completing telephonic 
enrollments is FALSE? 
Must include most of the required elements necessary to complete the 
enrollment. 
C...
Preview 2 out of 5 pages
Add to cart2023 Centene Cert 
Wellcare offers a range of Medicare plans to provide members with 
affordable access to: 
All of the above 
Which of the following statements about completing telephonic 
enrollments is FALSE? 
Must include most of the required elements necessary to complete the 
enrollment. 
C...
2021 Centene ACT Mastery 
Exam Questions With 
Answers 
In 2021, Centene is offering which of the the following types of Medicare Advantage 
Prescription Drug (MAPD) products? 
A. HMO and HMO/POS 
B. DSNP and CSNP 
C. PPO 
D. PFFS - ANSWER E. All of the above 
Beneficiaries who are first eligible...
Preview 1 out of 3 pages
Add to cart2021 Centene ACT Mastery 
Exam Questions With 
Answers 
In 2021, Centene is offering which of the the following types of Medicare Advantage 
Prescription Drug (MAPD) products? 
A. HMO and HMO/POS 
B. DSNP and CSNP 
C. PPO 
D. PFFS - ANSWER E. All of the above 
Beneficiaries who are first eligible...
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