Salesforce Community Cloud Consultant 165 Exam Questions with 100% Correct Answers – COMPLETE SOLUTION

How do you enable Communities? - SetupCustomizeCommunitiesCommunities Settings What should you consider Once you enable communities? - it cannot be disabled. Enabling communities also permanently turns on the new UI theme and universal header. What should you consider abour Header Visibility? - - Can be controlled via the "View Global Header" profile permission - Should only be enabled for users needing to access their communities on a regular basis, such as Community Managers or support agents - Notify users about the impact on their user interface What is the Kokua template? - A visually rich, responsive self-service template that let's users search for and view articles, or contact support if they can't find what they're looking for; knowledge and cases supported What is the Koa template? - A text-based, responsive self-service template that let's users search for and view articles, or contact support if they can't find what they're looking for; knowledge and cases supported What is the Napili template? - A customizable template for building a responsive, self-service community that lets users post questions to the community, access records such as orders, view articles and create support cases; knowledge, cases, Q&A and custom objects supported What is the Aloha template? - A configurable, app launcher template, SSO authentication, identity management and connected applications