Exam (elaborations)
ServiceNow ITSM Certified Implementation Exam 2020 with solutions
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Are KB Searches Logged? If yes, which table are they logged? correct answers Yes, Logged in Search Log (ts_query_kb) table When should a problem be put in a state of Known Error? correct answers The cause of the problem is determined, but there is no permanent fix. What phase are Incidents us...
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