NURS 3045 Midterm Examination 2023 (100% correct solutions)

Which action would a hospital administrator take to meet the cultural and linguistic needs of Spanish-speaking community members? 1. Hire professional staff from different Spanish-speaking countries. 2. Ensure that all health care workers speak Spanish. 3. Ensure that all signage is posted in Spanish as well as English. 4. Ensure health services are in varying locations. Correct Answer: 1 Explanation: 1. Hiring professional staff from different Spanish-speaking countries would create a foundation for the variations in the language and culture of the different countries, and aid in providing cultural and linguistic competence to meet the health needs of this population. On which criterion would the Human Resources manager focus when identifying interpreters to support the care of patients with limited English proficiency? 1. Proficient in health language terminology 2. Availability of family members 3. Be of the same ethnic background of the patients 4. Be on 24-hour call Correct Answer Answer: 1 Explanation: 1. Interpreters providing language assistance must be proficient in health language terminology in order to provide accurate information to a patient in their own language. A health care organization is incorporating culturally and linguistically appropriate services into the strategic plan. In which areas of the plan will these services be reflected? Select all that apply: 1. Goals 2. Policies 3. Operational plans 4. Management accountability