HCA Exam 2023 with 100% correct answers

Who should you call in case of abuse? DSHS 1-866-END-HARM, 911, APS, ALTC, DDA, CPS, and case manager What are some rights for consumers? Right to be free from abuse, to make choices, to privacy, and confidentiality What are the steps of the problem solving process? Explain, offer alternatives, report and document What reasons should you call 911? Bloods, guts and gore What are the forms of abuse? Physical, sexual, mental, neglect, abandonment, and financial exploitation. When is it mandatory to report? When signs of abuse are present When report abuse, what should you include? Name, address, age, what type of abuse, time of abuse, abuser, and personal info. What is self neglect? Refusing goods or service that improve physical and mental health, well-being, and safety Who should you report to when there is signs of self neglect? Case manager What is a restraint? A device or action that limits consumers against their will An HCAS role is... To assist in maintaining safety, independence, and dignity What is the purpose of the care team? Provides care and support the well being and needs of a consumer What is a baseline? The client's "normal" level of function How should you observe changes? Compare to baseline, make regular observations, and use your senses What is the care plan? Outlines the care team, identifies baseline, and gives activities to support comsumer.