ABPM - RPA Exam 2023 with 100% correct answers

What is RPA? Robotic process automation (RPA) is the use of software with artificial intelligence (AI) and machine learning capabilities to handle high-volume, repeatable tasks that previously required humans to perform. What type of data can RPA perform 'if, then, else' statements on? Structured data What does a typical RPA Architecture consist of? 1.) Process library of routines/scripts developed 2.) Controller dashboard that allocates work to "bots" 3.)Server-based runtime = pool of bots (allocation options and price vary) What are the benefits of RPA? 1.) saves time, costs, labor 2.) increases operational efficiency/capacity 3.) decreases variation & errors What is unattended deployment in RPA? Automated activities that do not require human intervention after they are programmed and are activated by a schedule, timer, trigger, call, or can run on demand What is attended deployment in RPA? Attended deployments run on the user's desktop and are invoked by the user to automate routine activities associated with processes What are the steps in RPA implementation? 1.) Identify candidate process for RPA 2.) Process developer creates the set of steps for the automation bot 3.) Bot is operational and uses software licenses to perform the steps 4.) Bot is centrally monitored for performance 5.) Performance improves What should a good process candidate have? 1.) Standardized, repetitive tasks 2.) Structured data 3.) Clear decision rules How can we ensure that creating the bot script delivers good results? 1.) Business people create the scripts, not IT professionals (training for proper use) 2.) Have well understood and documented processes 3.) Understand interfaces between applications (how data is transfered) 4.) Test all the time