IAHSS Supervisor - Third Addition with Complete Questions and Answers (Already Graded A+)
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Course
Iahss
Institution
Iahss
What always stays constant regardless of where you work? - ANSWER-Change
What is the goal of managed care systems? - ANSWER-To control cost
Which category in the institutions organizational chart best describes line officers' position? - ANSWER-Employee
What is the most important factor in...
IAHSS Supervisor - Third Addition with
Complete Questions and Answers
(Already Graded A+)
What always stays constant regardless of where you work? - ANSWER-Change
What is the goal of managed care systems? - ANSWER-To control cost
Which category in the institutions organizational chart best describes line officers'
position? - ANSWER-Employee
What is the most important factor in being a security officer? - ANSWER-Honesty and
integrity
What does CMS stand for? - ANSWER-Centers for Medicare & Medicaid Services
What does FTE stand for? - ANSWER-Full Time Equivalent
What does HIPPA stand for? - ANSWER-Health Insurance Portability and
Accountability Act
Who makes most of the critical security decisions in the organization? - ANSWER-
Security Officer
For whom do supervisors advocate? - ANSWER-Employees and the organization
What the two distinct sides of a supervisor's work? - ANSWER-Personnel and tasks
What are three tasks assigned to a supervisor? - ANSWER-1) Documentation 2)
Scheduling and 3) Budget
What is the simple secret to keeping employees content? - ANSWER-Take care of the
little things
A good supervisor is one who can create _________________________ . - ANSWER-
Balance
What percentage of the security operating budget is allocated to labor and labor-related
costs? - ANSWER-More than 93%
, A simple rule of that is what is for the team or _________________________ wins out
over what is good for the ________________________. - ANSWER-Organization....
individual
Real recognition, given ____________________, makes an impact and helps build
individual as well as team morale. - ANSWER-Correctly
As a supervisor, you must recognize what various staff member are _______________
at and then work to put them in situations where they can ____________________. -
ANSWER-Good..... flourish
Documenting employee performance is an essential, ________________ process. -
ANSWER-Everyday
The schedule must, first, work for your ______________________ and, second, be fair
and equitable for your __________________________. - ANSWER-Organization.....
staff
Policies and procedures are written to __________________ the organization and the
officers. - ANSWER-Protect
Which of these is one of the most important activities that management has in dealing
with security personnel? - ANSWER-Communications
Which of the following is one of the benefits of recognizing employees? - ANSWER-
Promotes teamwork and appreciation
Which one of the following principles is not consistent with progressive discipline? -
ANSWER-Punitive actions
When administrating progressive discipline a supervisor must do what? - ANSWER-
Should always have a witness and document actions
What is the goal of employee relations? - ANSWER-Prevent and resolve employee
problems that are a product of or affect employee work situation.
What is the purpose of an appraisal? - ANSWER-Evaluate how each employee's
performance measures up to the requirements of the position.
What is progress discipline? - ANSWER-The process of applying escalating penalties
for repeated infractions.
What is a developmental appraisal? - ANSWER-Uses traditional appraisal components
and incorporates a structure of communication between the employee and
management.
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