WGU C202 (MANAGING HUMAN CAPITAL) PRE-ASSESSMENT Exam QUESTIONS WITH CORRECT ANSWERS 2023/2024 GRADED A+ (Verified)

How does human resource management support organizational leadership? YOUR ANSWER CORRECT ANSWER By documenting hiring processes that promote accession, efkciency, and timeliness By providing employees with opportunities for professional development and growth By creating clear policies related to employee schedules and document control By setting individual limits for vacation time and knancial benekts 18. Which decision can human resource management assist with during the combination stage of mergers and acquisitions? YOUR ANSWER CORRECT ANSWER Which employees to retain WGU Student Portal | Coaching Report 8/28 YOUR ANSWER CORRECT ANSWER What the goal of combination will be When to declare the combination a success How the new location is designed 19. How can human resource managers serve as internal consultants? YOUR ANSWER CORRECT ANSWER By helping managers develop business plans By helping managers avoid common training pitfalls By conducting cost audits By assisting in the planning of social events 20. What are two uses of a job analysis? YOUR ANSWER CORRECT ANSWER Establishing job requirements and designing job-based safety equipment Creating a job’s standard operating procedures and establishing succession plans Developing a recruiting plan and designing a compensation plan for a particular job Producing job performance objectives and determining appropriate efkciency benchmarks 21. WGU Student Portal | Coaching Report 9/28 How can human resource managers use performance metrics to benefit their organizations? YOUR ANSWER CORRECT ANSWER They can use metrics that reveal weakness in a critical division to influence stafkng plans. They can use metrics that measure trivial aspects of performance to set a tone of high expectations. They can use metrics that focus on positive results to create a sense of dissatisfaction among employees. They can use metrics that are reported to suppliers and vendors to increase operational transparency. 22. What should human resource managers use to determine performance metrics? YOUR ANSWER CORRECT ANSWER Business goals Employee needs Manager instincts Prokt expectations 23. Which aspect of an organization is increased when policies of inclusion are adopted? YOUR ANSWER CORRECT ANSWER Its talent pool Its mission statement WGU Student Portal | Coaching Report 10/28 YOUR ANSWER CORRECT ANSWER Its performance metrics Its workplace safety rating 24. Why might an organization want to increase its efforts at inclusion and diversity? YOUR ANSWER CORRECT ANSWER To reduce costs of employee benekts To reduce negative public relations To focus attention on promotion policies To increase the average level of employee education 25. Classify each example as either a policy or a procedure. Answer options may be used more than once or not at all. YOUR ANSWER CORRECT ANSWER Employees should avoid using language that could be interpreted as discriminatory. Procedure Policy To receive reimbursement, employees need to submit receipts from travel and dining. Procedure Procedure WGU Student Portal | Coaching Report 11/28 YOUR ANSWER CORRECT ANSWER The company advocates, in all operational aspects, for diversity of experience, background, and culture to support innovation, workplace environment, employees, customers, and stakeholders. Policy Policy Employees wishing to take time off should give prior written notice to their supervisors. Procedure Procedure 26. How does an employee handbook protect employers? YOUR ANSWER CORRECT ANSWER It improves the performance and reduces the training costs of new employees. It discourages employees from taking advantage of legal protections provided by federal law. It ensures that employees are informed about company expectations, policies, and benekts. It reduces the requirements to provide insurance, retirement funds, and other benekts to employees. 27. Which situation is an example of poor person-organizational fit? YOUR ANSWER CORRECT ANSWER An employee shares the employer’s attitudes and personality, but lacks the specikc training required to excel in the position. WGU Student Portal | Coaching Report 12/28 YOUR ANSWER CORRECT ANSWER An employee has the necessary training and skills for a position, but has a different set of values than the employer. An employee who works smoothly with all coworkers is valued while requiring a great deal of assistance to perform the job. A relatively unskilled employee is able to use experience to get promoted by matching the company’s expected level of competitiveness. 28. How does sourcing affect recruiting? YOUR ANSWER CORRECT ANSWER Sourcing determines whether recruiting programs will be required. Effective sourcing improves the compatibility of talent pools to open positions. Strong sourcing decisions can make up for weak recruiting efforts. Sourcing makes up for dekcits in recruiting plans. 29. What is a benefit of external recruiting? YOUR ANSWER CORRECT ANSWER External hires can bring in new ideas and insights. External hires can be less expensive to identify and recruit. External hires can be more productive in their positions early on. External hires can be measured more easily using existing metrics. WGU Student Portal | Coaching Report 13/28 30. Which request might be asked during a case interview? YOUR ANSWER CORRECT ANSWER Tell me about your experiences with past failures and successes Describe a situation in which you have successfully solved a difkcult problem Show which skills you have that will best benekt this company’s goals and mission Explain how you would react if you were asked by a coworker to take shortcuts to meet job expectations 31. Why might human resource managers place limited importance on distributive fairness in the hiring process? YOUR ANSWER CORRECT ANSWER Only those hired tend to appreciate the outcomes of the process. Executives, rather than candidates, care about fairness in hiring. This type of fairness cannot be measured in any meaningful manner. More people benekt from this measurement than from other fairness issues. 32. Which step in an effective training program involves determining the best setting, methods, and materials to be used? YOUR ANSWER CORRECT ANSWER Assessing training needs WGU Student Portal | Coaching Report 14/28 YOUR ANSWER CORRECT ANSWER Designing training systems Evaluating training outcomes Developing training objectives 33. Which type of training includes both role-playing and action learning? YOUR ANSWER CORRECT ANSWER Virtual training Classroom training On-the-job training Experiential training 34. What does a person’s learning style determine? YOUR ANSWER CORRECT ANSWER The likelihood of being promoted The position that is the best kt The rewards that will be the most motivational The instructional methods that are the most effective for training 35. During which level of Kirkpatrick’s training evaluation might participants take a test on the training materials? WGU Student Portal | Coaching Report 15/28 YOUR ANSWER CORRECT ANSWER Reaction Learning Behavior Results 36. How can performance management help an organization evaluate change initiatives, training procedures, and new technologies? YOUR ANSWER CORRECT ANSWER By generating useful data By attracting leaders with vision By improving workplace diversity By anticipating customers’ future demands 37. How can goal setting boost employee performance? YOUR ANSWER CORRECT ANSWER By clarifying job requirements and rules By focusing attention on specikc objectives By explaining the reasons behind an initiative By guaranteeing a positive outcome for stakeholders WGU Student Portal | Coaching Report 16/28 38. Which source of performance information is most knowledgeable about an employee’s day-to-day performance in self-managed teams? YOUR ANSWER CORRECT ANSWER Coworker Customer Supervisor Subordinate