Six Sigma Exam Q&A

Which of the following is NOT one of the original perspectives of the Balanced Scorecard as defined by Kaplan and Norton? A. Customer Perspective B. Input Perspective C. Internal Process Perspective D. Learning and Growth E. Financial Perspective - Answer- B. Input Perspective Which is NOT one of the 7 types of wastes? A. Defects B. Inventory C. Overproduction D. Inspection E. Waiting - Answer- D. Inspection Six Sigma is A. A metric B. A philosophy C. A goal D. A metric and A goal E. All of the above - Answer- E. All of the above Which is NOT one of the five basic principles of lean? A. Map the Value Stream B. Specify the Value C. Analyze the Value Stream D. Improve flow E. Pursue Perfection - Answer- C. Analyze the Value Stream Developing a detailed process map falls in which step of the DMAIC process? A. Develop B. Define C. Measure D. Mapping E. Analyze - Answer- C. Measure