SIX SIGMA GREENBELT FINAL EXAM REVIEW

Process Improvement - Answer- Six sigma is more than a quality or cost improvement methodology. It focuses on business ______. Improvement - Answer- Six Sigma is not in conflict with other _______ methodologies. Variability - Answer- Sigma is a greek letter than represents a measure of _____. DFSS - Answer- _____ is used on new products or process. Y - Answer- The letter __ represents the output of a process. outputs - Answer- The ___ of a process is influenced by the inputs. Customers - Answer- Six Sigma provides benefits for the organization, it's _____ and its suppliers Cost of Poor Quality - Answer- The four elements of __________ are internal failure, external failure, prevention, and appraisal. Critical to Quality - Answer- _____ characteristics are based on the voice of the customer. Common Cause - Answer- ____ variation is inherent in the process and is the responsibility of management to improve. Variation - Answer- Six Sigma focuses on reducing ____. Defect - Answer- An opportunity is a chance to have a ___. Sigma Level - Answer- The _____ of a quality is based on the number of standard deviations of the process output that fall within the customer specs or requirements. higher - Answer- The _____ the sigma level of quality, the better. Four - Answer- Most organizations perform at a ___ sigma level of quality. Critical to