correct answers
an interpreter directs a patient who asks him or her for a ride home to appropriate resources
within the institution. - answer respect
an interpreter may tell the patient and provider to address each other, rather than the
interpreter. - answer respect
in greetings, an interpreter uses appropriate titles for both patient and provider. - answer
respect
an interpreter avoids interpreting for a family member or close friend. - answer impartiality
an interpreter does not reveal personal feelings through words, tone of voice, or body language.
- answer impartiality
an interpreter does not leave notes on an interpreting session in public view - answer
confidentiality
an interpreter does not discuss a patient's case with family or community members without the
patient's consent. - answer confidentiality
when asking for clarification, an interpreter says to all parties, "I, the interpreter, did not
understand, so I am going to ask for an explanation." - answer accuracy
an interpreter who has omitted an important word corrects the mistake as soon as possible. -
answer accuracy
, an interpreter may ask a speaker to pause or slow down. - answer accuracy
an interpreter may explain the interpreting process to a provider by saying "everything you say
will be repeated to the patient." - answer accuracy
unless there is no equivalent in the patient's language, an interpreter does not substitute
simpler explanations for medical terms a provider uses, but may ask the speaker to re-express
themselves in language more easily understood by the other party. - answer accuracy
an interpreter repeats all that is said, even if it seems redundant, irrelevant, or rude. - answer
accuracy
an interpreter learns about the traditional remedies some patients may use - answer cultural
awareness
if a provider asks a patient who is fasting for religious reasons to take an oral medication, an
interpreter may call attention to the potential conflict. - answer cultural awareness
an interpreter does not share or elicit overly personal information in conversations with a
patient. - answer role boundaries
an interpreter never advises a patient on health care questions, but redirects the patient to ask
the provider - answer role boundaries
an interpreter who is also a nurse does not confer with another provider in the patient's
presence, without reporting what is said - answer role boundaries
an interpreter accurately represents his or her credentials. - answer professionalism