Exam (elaborations)
Genesys Cloud Reporting & Analytics exam 2023/2024 with 100% correct answers
- Course
- Institution
For immediate, at-a-glance monitoring of key indicators and metrics what should you use? - correct answer Performance Dashboards To review historical and real-time metrics for the contact center, queues, agents, interactions, what should you use? - correct answer Dynamic Views Dynamic vie...
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