NRF Customer Service 100 questions with verified solutions
When balancing service between phone customers and those you may already be helping in the store, you should: • a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone • b) Move your in-store customer over by the phone and help both customers at the same time • c) Tell your in-store customer that you need to get the phone and she should look around for awhile a) Excuse yourself courteously from your in-store customer saying that you'll be right back and answer the phone
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- NRF
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- NRF
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- January 16, 2024
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- 36
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- 2023/2024
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