ServiceNow - ITOM - Service Mapping Exam Questions and Answers
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Course
ServiceNow Discovery
Institution
ServiceNow Discovery
ServiceNow - ITOM - Service Mapping
Exam Questions and Answers
Service Mapping Application -Answer-Discovers all business services in an organization
and helps to build a comprehensive map of all devices, applications, and configuration
profiles. Maps dependencies based on connections between d...
ServiceNow - ITOM - Service Mapping Exam Questions and Answers Service Mapping Application -Answer -Discovers all business services in an organization and helps to build a comprehensive map of all devices, applications, and configuration profiles. Maps dependencies based on connections between devices and applications. How is it available? -Answer -Separate subscriptions and requires ServiceNow personnel to install. Who uses Service Mapping? -Answer -IT Departments of companies, organizations, and cloud companies providing PaaS(Platform as a Service) providing a service aware view of infrastructure. What is a Business Service? -Answer -A set of interconnected applications and hosts, which are configured to offer a service to the organization. Are business services internal or external? -Answer -Both. What is Horizontal Discovery? -Answer -Discovery of devices simply as a form of inventory and does not connect devices and applications. Does not display connections and dependencies. Service Mapping uses the results of this Discove ry Method as a ground work. What is Top -Down Discovery? -Answer -Mapping of devices and applications based on their connection to each other. This mapping allows visibility of problematic components and their effects on their dependent objects. What is the goal of Service Mapping? -Answer -Top-Down Discovery of devices and applications. Business Service Mapping -Answer -Display of infrastructure objects and semantic connections between them. Regenerates regularly to keep connections and dependencies up to date. What is the primary method of Service Mapping to discover and map devices? -Answer -
Using patterns. What is a Pattern in discovering Service Mapping? -Answer -A sequence of operations whose purpose is to detect attributes of devices and applications and their outbound connections. Traffic Based Discovery -Answer -The ability for Service Mapping to follow traffic connections between devices and applications. What is required for Service Mapping to function? -Answer -Discovery Product is required. What is required for Discovery and Servic e Mapping to function within your organization? -Answer -Defined users and configured credentials for access to the applications and devices on the organizations network. Service Mapping relies on... -Answer -Discovery and the Mid Server to discover devices and applications. What is the purpose of the MID Server in Service Mapping? -Answer -Facilitates communications between Service Mapping and devices and applications it discovers. Where is the Data collected and organized for Service Mapping? -Answer -Event Management, Dependency Views, and Application Portfolio Management <APM>
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