CASPER TEST SITUATIONS| Questions with 100% Correct Answers | Verified | Updated

CASPER TEST SITUATIONS As a witness is it your responsibility to intervene? Why or why not? If I didn't do anything when witnessing an ethical dilemma, I would always question if my inability to act or my fear of repercussions/feeling uncomfortable could have potentially helped resolve that moment even for a second. It wouldn't have hurt to try, but there can always be some positivity out of it. Have you ever witnessed or personally experienced a situation where professional boundaries were crossed? When I was working as a medical technician, overtime my Health and Wellness Director (HWD) was becoming increasingly fond of / closer to one of my co-workers. From simple gestures to full-on flirtations in the workplace, the relationship was headed into a more romantic setting. As a leader of the caregiving team, I wanted to not only ensure fairness for everyone but to make sure that the relationships were professional at the same time. Nothing is wrong with having those personal relationships, but you have to do them in a way that doesn't compromise the working dynamic of the healthcare team. I had to have a private conversation with both my HWD and my coworker and say how having these relationships could be seen as favoritism towards the other. This could create problems down the line in terms of trust and potential drama within the healthcare team, putting both their professional integrities in jeopardy. After explaining to them the possible repercussions, they both agreed on the issue at hand and maintained greater professionalism in the workplace. Describe a time when you helped resolve a conflict between two friends or acquaintances? As a medical technician, there was a time when my caregiving team was fighting over workers not pulling their slack in the workplace. The nursing home was divided into 4 sections (1-4) and it was one caregiver per section. Sections 3 and 4 had the more acute care residents and required more time and energy addressing their needs. The caregivers in sections 3 and 4 were complaining that the caregivers in sections 1 and 2 were not pulling enough slack and being lazy / sitting around when they could be helping them with their more physical duties. The caregivers in sections 1 and 2 complained that the caregivers in sections 3 and 4 took on too many duties and didn't communicate efficiently / let them do their duties which is why they were being perceived as lazy. In addressing this situation, I had a private conversation with each member individually and gained the general consensus that communication and properly delegating tasks were the biggest issues. I spoke with my HWD about getting better functioning radios to ensure better communication, as well as suggesting to rotate the caregivers per section so they all get the opportunity to share the workload. By instituting these policies, there was a lot less conflict within my team and we could focus more on the healthcare we provided. Describe a time when something inappropriate was posted on social media and how you responded