Exam (elaborations)
ITIL Foundation 4 Practice Exam Questions & Answers 2024/2025
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ITIL Foundation 4 Practice Exam Questions & Answers 2024/2025 What is the effect of increased automation on the 'service desk' practice? - ANSWERSGreater ability to focus on customer experience when personal contact is needed Which term describes the functionality offered by a service? - AN...
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