MHR 523 - MID TERM #1 QUESTIONS & ANSWERS SOLVED 100% CORRECT!

Human Resources Management (HRM) - Answer-the management of people in organizations to drive successful organizational performance and achievement of organization's strategic goals. Human Capital - Answer-the knowledge, education, training, skills, and expertise of an organization's workforce. Scientific Management - Answer-also known as Taylorism, is scientifically analyzing manufacturing processes to reduce costs and compensating employees based on performance. The Hawthorne Studies - Answer-illustrates how psychological and social processes affect productivity and work adjustment. It is concerned with the impact of fatigue, rest pauses, and lighting on employee productivity. Human Resources Movement: Evolutionary Phases - Answer-Phase 1 - early 1900's -personnel administration -hiring, firing, payroll, benefits processing Phase 2 - 1930's - 1950's -union liaison, compliance with new laws -orientation, performance appraisal, employee relations Phase 3 - 1960's -1980's -HRM -Outsourcing : the practice of contracting with outside vendors to handle specific business functions on a permanent basis. -emphasis on contribution and proactive management of people Phase 4 - 1990's - present -every line manager must posses basis HR skills-help achieve strategic objectives -new roles: activist, change steward, talent manager/ organizational designer, operational executor and business ally strategy - Answer-the formulation of organizational missions, goals, objectives and action plans for achievement that explicitly recognize the competition and the impact of outside environmental forces. External Influences - Answer-- economic conditions - labour market issues - technology - government - globalization - environmental concerns Internal Influences - Answer-- organizational culture - organizational climate - management practices External Influences on HR - Answer-increasing workforce diversity: visible and ethnic minorities; women; aboriginal population; people with disabilities Labour Market Issues - Answer-higher overall level of education, however higher level of functional illiteracy Technology - Answer--concerns over data control, accuracy, right to privacy, and ethics -computerized monitoring of e-mail, voice mail, telephone conversation, computer usage, and behaviour Government - Answer-ensure policies and practices comply with new and changing laws covering: -HR -Employment Standards-Labour Relations -Occupational health and safety -Workers' compensation Environmental Concerns - Answer-climate change, global warming, sustainability, pollution, carbon footprints, extinction of wildlife species, ecosystem fragility Organizational climate - Answer-the prevailing atmosphere that exists in an organization and its impact on employees organizational culture - Answer-the core values, beliefs, and assumptions that are widely shared by members of an organization Job Analysis - Answer-a process by which information about jobs is systematically gathered and organized Job - Answer-a group of related activities/ duties for one or more employees Position - Answer-the collection of tasks/ responsibilities performed by one person Organizational Structure - Answer-the formal relationships among jobs in an organization Process Chart - Answer-shows the flow of inputs and outputs from the job under study