Samenvatting Human resource management: Nelissen en Timmermans
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Course
Human resource management
Institution
Katholieke Universiteit Leuven (KU Leuven)
Een volledige samenvatting van het vak HRM gegeven door Jill Nelissen en Pieter Timmermans van het huidige academiejaar. Alles wat je moet kennen en kunnen zit hierin verwerkt. Mogelijke examenvragen zijn telkens ook aangeduid. Oefeningen worden ook duidelijk uitgewerkt. Kortom alles wat je nodig h...
Human Resource management
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Introductie: HRM in een snel veranderende wereld (geen leerstof)......................................................5
Wat is HR?..........................................................................................................................................7
Deel 1: HRM, anders dan gewoon personeelsbeleid..............................................................................9
Thema’s naar prioriteit van HR...........................................................................................................9
Personeelsbeleid 1945-1995 Personeelsbeleid of non-beleid?........................................................10
Taylorisme= scientific management:............................................................................................10
Wat HRM anders maakt dan het personeelsbeleid van de jaren ’90................................................11
1) Menselijk kapitaal als bron van opbrengsten...........................................................................11
2) Verankering van HRM in de ondernemingsstrategie................................................................13
3) Uitbreiding van de rollen die HR moet vervullen......................................................................15
4) Een nieuwe taakverdeling in de HR community.......................................................................18
5) Aandacht voor interne consistentie..........................................................................................21
6) Integratie van werknemers- en organisatiebelang...................................................................22
Werving en selectie..........................................................................................................................24
Een procesoverzicht......................................................................................................................24
Wat mag er in vacatures staan?...................................................................................................25
Conflicten sollicitatiefase..............................................................................................................26
Deel 2: Personeelsplanning..................................................................................................................28
Evoluties in vraag en aanbod van arbeid..........................................................................................28
Een basismodel.................................................................................................................................29
Personeelsverloop........................................................................................................................31
Bedrijfsdemografie.......................................................................................................................32
Nuances over oudere werknemers...............................................................................................33
Problematieken met ouder werknemersbestand.........................................................................36
Arbeidsmarktscanning......................................................................................................................36
Afvloeiingsplan.................................................................................................................................36
Flexibiliteitsplan................................................................................................................................37
De instrumenten...........................................................................................................................37
Keuze benodigde capaciteit..........................................................................................................37
Deel 3: Werving van personeel.............................................................................................................39
Interne of externe werving...............................................................................................................39
Formele of informele wervingskanalen............................................................................................40
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,HRM 2019
Formele wervingskanalen............................................................................................................40
Informele wervingskanalen..........................................................................................................41
Post-hire effecten.............................................................................................................................41
Vrijwillig verloop...........................................................................................................................41
Prestatieniveau.............................................................................................................................41
Social media..................................................................................................................................42
Deel 4: Functieanalyse..........................................................................................................................43
Van functieanalyse tot predictor......................................................................................................43
Operationele predictoren.............................................................................................................44
Conceptuele predictoren..............................................................................................................44
..............................................................................................................................................................46
Deel 4: Selectietechnieken...................................................................................................................47
Pro................................................................................................................................................47
Contra of eerder risico’s...............................................................................................................47
Sample-perspectief...........................................................................................................................48
Psychologische test...........................................................................................................................50
Types............................................................................................................................................50
Kwaliteitsvoorwaarden.................................................................................................................50
Volgens sign model...........................................................................................................................52
Contra...........................................................................................................................................52
Volgens sample model..................................................................................................................52
Pro................................................................................................................................................52
Interview op basis van ‘puzzlers’..................................................................................................53
Types situationele tests................................................................................................................55
Assessment center (SAMPLE benadering)........................................................................................56
Componenten...............................................................................................................................57
Fase 1: Inventarisering..................................................................................................................57
Fase 4: Eindevaluatie....................................................................................................................59
Studie Schmidt en Hunter.................................................................................................................60
Deel 5: Personeelsbeoordeling.............................................................................................................61
Prestatiebeoordeling........................................................................................................................61
Functioneringsbeoordeling (functioneringsgesprekken)..................................................................61
Potentieelbeoordeling......................................................................................................................62
Fouten in beoordelingen..................................................................................................................62
Systeemtechnische criteria...........................................................................................................62
Beoordelingstendenties................................................................................................................63
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Objectieve criteria........................................................................................................................63
Subjectieve criteria.......................................................................................................................64
Rating of ranking?.........................................................................................................................64
Vergelijkende methoden..................................................................................................................64
Rangschikking...............................................................................................................................64
Paarsgewijze vergelijking..............................................................................................................65
Gedwongen verdeling...................................................................................................................65
Absolute methoden..........................................................................................................................66
Waarderingsschaal.......................................................................................................................66
Wie beoordeelt?...............................................................................................................................68
Single-rater system.......................................................................................................................68
Multi-rater systemen - 360° Feedback..........................................................................................68
Deel 6: Beloningsvormen......................................................................................................................70
Functieloon.......................................................................................................................................70
Functiewaarderingen....................................................................................................................70
Functieloon kritische reflectie......................................................................................................73
Verloning naar anciënniteit..............................................................................................................73
Voordelen.....................................................................................................................................74
Nadelen........................................................................................................................................74
Loonspanning voor arbeiders.......................................................................................................75
Loonspanning voor bedienden.....................................................................................................76
Aandachts- en zorgpunten............................................................................................................76
Conclusies.....................................................................................................................................76
Directe vormen van prestatiebeloning.............................................................................................77
Stuk- of commissieloon.................................................................................................................77
Indirecte vormen van prestatiebeloning..........................................................................................79
Merit pay......................................................................................................................................79
Verwachtingstheorie (Vroom)......................................................................................................80
Competenties als grondslag..............................................................................................................84
Flexibel belonen...............................................................................................................................85
Functies van beloningssystemen (belangrijk)...................................................................................86
Deel Pieter Timmermans......................................................................................................................86
Thema 1: Sociaal overleg-structuur......................................................................................................86
Wat is sociaal overleg?.....................................................................................................................86
Historiek.......................................................................................................................................87
Organisatie...................................................................................................................................88
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Benckmark....................................................................................................................................96
SWOT............................................................................................................................................98
S (trenght): onze sterktes.............................................................................................................98
Uitdagingen: hoe relevant blijven in deze tijd..................................................................................99
Tips van/voor de onderhandelaar..................................................................................................100
Do’s en don’ts: zijn ervaringen...................................................................................................100
Setting the scene............................................................................................................................101
Terugblik: van de Code Napoleon naar het 21 eeuwse arbeidsrecht.............................................101
Proces van gelijkschakeling.............................................................................................................101
Verschillen tussen arbeiders en bedienden....................................................................................102
Niet alle verschillen zijn discriminatie.............................................................................................104
Wet Eenheidsstatuut......................................................................................................................104
Impact op HRM...............................................................................................................................106
1. Competitiviteit............................................................................................................................110
1.1. Wat is competitiviteit?.........................................................................................................110
1.2. Is ons land competitief?.......................................................................................................110
1.3. Zijn onze bedrijven competitief?.........................................................................................113
2. Hoe kostencompetitiviteit verbeteren ?.....................................................................................114
2.1. Loonnorm: Wat – waarom – hoe – wie?..............................................................................114
1.2. Tax shift................................................................................................................................116
1.3 Vennootschapsbelasting.......................................................................................................118
1.4 Compensation and Benefits..................................................................................................119
2. Conclusie....................................................................................................................................119
Waarover gaat het?........................................................................................................................120
Bedreiging?.....................................................................................................................................121
Geen reden tot paniek:...............................................................................................................121
Realistische impact?.......................................................................................................................122
Opportuniteiten!............................................................................................................................123
Actie!..............................................................................................................................................124
Conclusie........................................................................................................................................126
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