Chapter 10- Organizational Behaviour Questions & Answers

Chapter 10- Organizational Behaviour Questions & Answers Absorption - ANSWER: People and work units also gain power by absorbing or neutralizing the impact of environmental shifts as they occur. Ex. The ability of maintenance crews to come to the rescue when machines break down. Assertiveness - ANSWER: Actively applying legitimate and coercive power by applying pressure or threats. May be called "vocal authority" because it involves actively applying legitimate and coercive power to influence others. This includes persistently reminding the target of his or her obligations, checking their work, confronting the target, and using threats of actions to force compliance. Betweenness - ANSWER: Refers to how much you are located between others in a network. Centrality - ANSWER: Refers to the power holder's importance based on the degree and nature of interdependence with others. Centrality increases with the number of people dependent on you as well as how quickly and severely they are affected by that dependence. Charisma - ANSWER: Described as a form of interpersonal attraction whereby followers ascribe almost magical powers to the charismatic individual. Charisma produces a high degree of trust, respect, and devotion toward the charismatic individual. Closeness - ANSWER: The degree of relationship with others in the network. High closeness occurs when a member has shorter, more direct, and efficient paths or connections with others in the network. Coalition Formation - ANSWER: Forming a group that attempts to influence others by pooling the resources and power of its members