UTD ITS 3300 EXAM #1 Questions with Correct
Answers
Purpose of Information Systems Correct Answer ✓✓ The purpose of
ITS in Business is to support the achievement of the organizations'
strategic, tactical, and operational goals.
What is Information Technology? Correct Answer ✓✓ Computer
hardware, software, data. Data management technology.
What is an information system? Correct Answer ✓✓ - set of interrelated
components.
- collects, process, store and distribute info.
- support decision making, coordinating, and control.
- IS = IT + Procedures + People
Info vs. Data Correct Answer ✓✓ - data = raw facts
- info is data shaped into meaningful form.
Computer/Computer Program vs. Information system Correct Answer
✓✓ - Computers and software are technical foundation and tools
Activities of an Information System Correct Answer ✓✓ - Input:
Captures raw data from an organization / external enviornment
- processing: coverts raw data into a meaningful form
- output: transfers processed info to people or activities that use it
,- feedback: output is returned into appropriate members of the
organization to help evaluate or correct input stage
what is a business? Correct Answer ✓✓ an organization or economic
system where goods and services are exchanged for one another or for $
$$
- partners: have some ownership in company & liable for each other
- corporations: responsible for paying taxes & dividends
- investors: buy ownership as stocks and bonds
key components of a business Correct Answer ✓✓ - product, goods,
services
- customers
- management & ops
- investment and sustainability
- profit & return
what is an organization Correct Answer ✓✓ techical definition: formal
structure that processes resources from the enviornment to produce
outputs, a formal legal entity with internal rules & procedures
components & characteristics of an organization Correct Answer ✓✓
use hierarchial structure, seperation of business functions, goals,
management, etc.
, levels in an organization Correct Answer ✓✓ - senior management
- middle management: scientists and knowledge workers
- ops management: production and service workers, data workers
Routines & Acitivites Correct Answer ✓✓ precise rules, procedures,
and practicies developed to cope with virtually all expected situations
business process Correct Answer ✓✓ collections of routines
business organization Correct Answer ✓✓ collection of business
processes
Organization Culture: Correct Answer ✓✓ encompasses a set of
assumptions that define goal and product
- what products the org should produce
- how and where it produced
- from whom produced
infleunced by:
- management, work force, competition
orgnizational resistance to change Correct Answer ✓✓ info systems
become bound up in politics b/c they influence access to a key resource
information.
- info systems potentially change an org's structure, culture, politics
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