Exam (elaborations)
Organisational Behaviour Exam questions (example) and answers
- Course
- Institution
These are example questions of OB exam questions. Including the answers.
[Show more]
1 review
By: michiel366 • 4 year ago
Seller
Follow
jelena-k
Reviews received
Content preview
EXAM QUESTIONS ORGANISATIONAL BEHAVIORWhen answering questions, the professor has always a model in mind which guides the answer.
You can always use a theory/model to answer the questions. This would give the best results in
this course. Not in all cases you have to mention which theory/model you use. The professor
expects you to use theories and or models. Show it also by using examples, showing you have a
grasp on the theories.
Question 1 Medical mistakes (15 p)
One of the most striking medical mistakes is the left-right error. After all, what you call your
right side, is left for people facing you. Although there are strict rules to prevent these errors
from occurring, they do occasionally happen. For example, surgery should have been
performed on your afflicted right eye, but instead your healthy left eye was treated.
In the literature there are multiple perspectives on how to prevent medical mistakes; two
perspectives are the professional and the system perspective.
Explain both perspectives. And argue based on these two perspectives why the prevention of
left-right errors is so difficult.
Answer:
System perspective: system is responsible for dealing with errors. Systems themselves can be
complicated and make mistakes. Making a perfect system still needs double-checking, humans
work with it and humans aren’t perfect.
Professional: humans are responsible for the error they make. Making protocols is difficult, it
should be left to professionals. However, humans make errors too. Active reflection could be a
solution.
Question 2 Nursing homes (30 p)
Dutch nursing homes are under a lot of pressure. They are expected to provide more care and
more complex care with less means. Employee associations received thousands of complaints
of employees working in nursing homes in the last months. Employees in nursing homes
complained about their working conditions, especially the high amount of work pressure they
experience. Employee associations claim that this is caused by the measures taken by the Dutch
government to contain costs of care. In nursing home X, this resulted in a HR policy that
focused on closer monitoring of employee performance, such as measurements and checks of
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller jelena-k. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $5.93. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
67866 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now