IPMA-HR Module 8 Questions with Correct Answers
Training Correct Answer-Process whereby people acquire capabilities to
perform jobs
Knowledge Management Correct Answer-The way an organization
identifies and leverages knowledge to be competitive
20% Correct Answer-Average percentage that a learner retains one
month after training
Types of Training Correct Answer--Legally Required
-Basic and Remedial Skills
-Job and Technical Training
-Soft Skills
Orientation Correct Answer-Planned introduction of new employees to
their jobs, coworkers, and the organization
Effective Orientation Correct Answer--establishes favorable employee
impression of the organization
-provides organization and job information
-enhances interpersonal acceptance by coworkers and builds new
network of resources
-accelerates socialization and integration of new employee
,-ensures that employee performance and productivity begin more
quickly
Elements of Effective Onboarding Correct Answer--establish clear goals
-know what new hires want
-start before "day one" on the job
-provide multiple short sessions
-create connections and networks
-make it enjoyable
Orientation Measurement of Success Correct Answer--tenure turnover
rate
-new hire failure factor
-employee upgrade rate
-development program participation rate
Instructional Systems Design (ISD) Correct Answer-A step-by-step
process to ensure that the right learning materials are provided to the
right people at the right time.
ADDIE Model - 5 Phases of Training Correct Answer-Assessment,
Design, Development, Implementation, Evaluation
Key to Training Assessment Correct Answer-Identifying gaps in
performance
,Effective Training Planning Correct Answer--is there really a need for
the training?
-who needs to be trained?
-who will do the training?
-what form will the training take?
-how will knowledge be transferred to the job?
-how will the training be evaluated?
4 Ways to Effectively Train Employees Correct Answer-1-Blend in-
person training and online training
2-Provide hands-on training
3-Incorporate mobile training apps
4-Allow employees to learn at their own pace
How to Diagnose Training Correct Answer-Analyze organizational
outcomes and look at future organizational needs
4 Ways to Measure Training Effectiveness Correct Answer-1-Learner
reaction
2-Measuring gain in knowledge or skill
3-Measuring increased performance back in the workplace
4-Impact on the organization itself
, Sources of Information for Needs Assessment Correct Answer--
organizational analysis
-job/task analysis
-individual analysis
Organizational Analysis Correct Answer-Grievances, accidents,
waste/scrap, training observations, customer complaints, exit interviews,
equipment use, attitude surveys
Job/Task Analysis Correct Answer-Employee KSAs, benchmarks,
effectiveness, job specs, efficiency data, employee surveys
Individual Analysis Correct Answer-Performance appraisals, tests,
records, assessment centers, questionnaires, surveys, job knowledge
tools
Focuses for Training Objectives Correct Answer--knowledge
-skill
-attitude
Training Design Elements Correct Answer--learner characteristics
-training transfer
-instructional strategies
Training Correct Answer-Process whereby people acquire capabilities to
perform jobs
Knowledge Management Correct Answer-The way an organization
identifies and leverages knowledge to be competitive
20% Correct Answer-Average percentage that a learner retains one
month after training
Types of Training Correct Answer--Legally Required
-Basic and Remedial Skills
-Job and Technical Training
-Soft Skills
Orientation Correct Answer-Planned introduction of new employees to
their jobs, coworkers, and the organization
Effective Orientation Correct Answer--establishes favorable employee
impression of the organization
-provides organization and job information
-enhances interpersonal acceptance by coworkers and builds new
network of resources
-accelerates socialization and integration of new employee
,-ensures that employee performance and productivity begin more
quickly
Elements of Effective Onboarding Correct Answer--establish clear goals
-know what new hires want
-start before "day one" on the job
-provide multiple short sessions
-create connections and networks
-make it enjoyable
Orientation Measurement of Success Correct Answer--tenure turnover
rate
-new hire failure factor
-employee upgrade rate
-development program participation rate
Instructional Systems Design (ISD) Correct Answer-A step-by-step
process to ensure that the right learning materials are provided to the
right people at the right time.
ADDIE Model - 5 Phases of Training Correct Answer-Assessment,
Design, Development, Implementation, Evaluation
Key to Training Assessment Correct Answer-Identifying gaps in
performance
,Effective Training Planning Correct Answer--is there really a need for
the training?
-who needs to be trained?
-who will do the training?
-what form will the training take?
-how will knowledge be transferred to the job?
-how will the training be evaluated?
4 Ways to Effectively Train Employees Correct Answer-1-Blend in-
person training and online training
2-Provide hands-on training
3-Incorporate mobile training apps
4-Allow employees to learn at their own pace
How to Diagnose Training Correct Answer-Analyze organizational
outcomes and look at future organizational needs
4 Ways to Measure Training Effectiveness Correct Answer-1-Learner
reaction
2-Measuring gain in knowledge or skill
3-Measuring increased performance back in the workplace
4-Impact on the organization itself
, Sources of Information for Needs Assessment Correct Answer--
organizational analysis
-job/task analysis
-individual analysis
Organizational Analysis Correct Answer-Grievances, accidents,
waste/scrap, training observations, customer complaints, exit interviews,
equipment use, attitude surveys
Job/Task Analysis Correct Answer-Employee KSAs, benchmarks,
effectiveness, job specs, efficiency data, employee surveys
Individual Analysis Correct Answer-Performance appraisals, tests,
records, assessment centers, questionnaires, surveys, job knowledge
tools
Focuses for Training Objectives Correct Answer--knowledge
-skill
-attitude
Training Design Elements Correct Answer--learner characteristics
-training transfer
-instructional strategies
