CMAA Final exam
The physician's office is an example of which type of healthcare setting - correct answer ✔✔Ambulatory
Which of the following is a job duty of an administrative medical assistant - correct answer ✔✔Schedule
the patient's follow up appointment
Which of these habits demonstrates dependability in a medical assistant - correct answer ✔✔Limiting
absences from work
Which of these terms means "a slant toward a particular belief," such as believing that female physicians
have a better bedside manner - correct answer ✔✔Bias
Medical assistant should avoid lecturing patients, as that is a roadblock to communication. Which of the
following is an example of lecturing - correct answer ✔✔"If you wanted to live long enough to see your
son graduate from college, you'd stop smoking immediately
Standing with your arms folded across your chest is an example of what - correct answer ✔✔Nonverbal
communication
Which of these words means"a pattern of many concepts, beliefs, values, habits, and skills of given
group of people in a given period - correct answer ✔✔Culture
Dr. Elizabeth Kubler-Ross identified which stages of grief - correct answer ✔✔Denial, anger, bargaining
depression, acceptance
Which of these is an example of hostile work environment - correct answer ✔✔A workplace where
sexual comments, jokes and inappropriate touching interfere with an employee's work performance
Unless a formal discharge or withdrawal has happened, a provider is obligated to care for a patient until
the patient's condition no longer requires treatment - correct answer ✔✔True
, What's the purpose of a safety data sheet - correct answer ✔✔It communicates the hazards of a
chemical product
What's the purpose of clinical laboratory improvement amendments (CLIA) - correct answer
✔✔Regulate laboratories that perform testing on patients specimens to ensure accurate and reliable
rest results
Which of these contains information about the patient's wishes regarding medical care in the event of a
life threatening illness or serious injury - correct answer ✔✔Advance directive
Which of these is indicated by actions rather than by words, as when patient presents to the doctor's
office to be examined - correct answer ✔✔Implied contract
Which of these is an example of non compliant patient - correct answer ✔✔The patient doesn't take
medication as prescribed by doctor
What do organizations adopt to guide their members to expected - correct answer ✔✔Code of ethics
Alcohol based hand sanitizer aren't as effective when hands are visibly dirty - correct answer ✔✔True
Checking the answering service for messages is a task associated with what - correct answer
✔✔Opening a facility
Which of these words means"the capacity of systems to exchange information with one another"? -
correct answer ✔✔Interoperability
What kind of software can schedule appointments, process medical claims, and generate reports -
correct answer ✔✔Practice management software
Which of these is an example of how electronic health records can reduce healthcare costs - correct
answer ✔✔Redundant or duplicate testing is eliminated
The physician's office is an example of which type of healthcare setting - correct answer ✔✔Ambulatory
Which of the following is a job duty of an administrative medical assistant - correct answer ✔✔Schedule
the patient's follow up appointment
Which of these habits demonstrates dependability in a medical assistant - correct answer ✔✔Limiting
absences from work
Which of these terms means "a slant toward a particular belief," such as believing that female physicians
have a better bedside manner - correct answer ✔✔Bias
Medical assistant should avoid lecturing patients, as that is a roadblock to communication. Which of the
following is an example of lecturing - correct answer ✔✔"If you wanted to live long enough to see your
son graduate from college, you'd stop smoking immediately
Standing with your arms folded across your chest is an example of what - correct answer ✔✔Nonverbal
communication
Which of these words means"a pattern of many concepts, beliefs, values, habits, and skills of given
group of people in a given period - correct answer ✔✔Culture
Dr. Elizabeth Kubler-Ross identified which stages of grief - correct answer ✔✔Denial, anger, bargaining
depression, acceptance
Which of these is an example of hostile work environment - correct answer ✔✔A workplace where
sexual comments, jokes and inappropriate touching interfere with an employee's work performance
Unless a formal discharge or withdrawal has happened, a provider is obligated to care for a patient until
the patient's condition no longer requires treatment - correct answer ✔✔True
, What's the purpose of a safety data sheet - correct answer ✔✔It communicates the hazards of a
chemical product
What's the purpose of clinical laboratory improvement amendments (CLIA) - correct answer
✔✔Regulate laboratories that perform testing on patients specimens to ensure accurate and reliable
rest results
Which of these contains information about the patient's wishes regarding medical care in the event of a
life threatening illness or serious injury - correct answer ✔✔Advance directive
Which of these is indicated by actions rather than by words, as when patient presents to the doctor's
office to be examined - correct answer ✔✔Implied contract
Which of these is an example of non compliant patient - correct answer ✔✔The patient doesn't take
medication as prescribed by doctor
What do organizations adopt to guide their members to expected - correct answer ✔✔Code of ethics
Alcohol based hand sanitizer aren't as effective when hands are visibly dirty - correct answer ✔✔True
Checking the answering service for messages is a task associated with what - correct answer
✔✔Opening a facility
Which of these words means"the capacity of systems to exchange information with one another"? -
correct answer ✔✔Interoperability
What kind of software can schedule appointments, process medical claims, and generate reports -
correct answer ✔✔Practice management software
Which of these is an example of how electronic health records can reduce healthcare costs - correct
answer ✔✔Redundant or duplicate testing is eliminated
