Ch 6
Which is useful when a person is rambling? - correct answer ✔✔Focusing
A resident's bowel movement has a strong odor. You should - correct answer ✔✔Control your body
language
Which conveys comfort, caring, and reassurance? - correct answer ✔✔touch
Verbal communication uses - correct answer ✔✔Written or spoken words
You are going to help a resident with a shower. To meet the person's safety and security needs, you need
to do which of the following? - correct answer ✔✔Explain what sensations to expect.
Inappropriate sexual behavior is always on purpose. - correct answer ✔✔False
You ask a resident a question. You should - correct answer ✔✔Give the person time to process what you
asked
Which communication technique will give "yes" or "no" answers? - correct answer ✔✔Direct questions
Experiencing one's potential is - correct answer ✔✔Self-actualization
Disabilities are acquired - correct answer ✔✔Any time
A resident wants to attend religious services in the center's chapel. What should you do? - correct
answer ✔✔Assist the person to the chapel.
, You want to make sure that a resident understands what you said. You should - correct answer ✔✔Ask
questions to see if the person understands
Which is a common response to illness and disability? - correct answer ✔✔Anger
A person's cultural beliefs and practices are - correct answer ✔✔Included in the person's care plan
A resident pinches and scratches when it is time for her shower. You should do which of the following? -
correct answer ✔✔Report her behavior to the nurse
Messages sent through facial expressions, gestures, posture, and hand and body movements are -
correct answer ✔✔Body language
Paraphrasing does which of the following? - correct answer ✔✔Shows you are listening
A resident tends to pinch and kick the staff. The person is most likely showing _____ behavior. - correct
answer ✔✔Aggressive
A resident asks the same question many times. You should - correct answer ✔✔Be patient
A resident turns her eyes away from you. Her face is flushed. These facial expressions most likely mean
that she is - correct answer ✔✔Embarrassed
You think that a visitor is tiring a resident. What should you do? - correct answer ✔✔Report your
observations to the nurse.
A person's cultural beliefs and practices are different from yours. What should you do? - correct answer
✔✔Learn about the person's culture.
A resident wants his meatloaf prepared a certain way. To clarify what the resident is saying, you say -
correct answer ✔✔"Can you tell me that again?"
Which is useful when a person is rambling? - correct answer ✔✔Focusing
A resident's bowel movement has a strong odor. You should - correct answer ✔✔Control your body
language
Which conveys comfort, caring, and reassurance? - correct answer ✔✔touch
Verbal communication uses - correct answer ✔✔Written or spoken words
You are going to help a resident with a shower. To meet the person's safety and security needs, you need
to do which of the following? - correct answer ✔✔Explain what sensations to expect.
Inappropriate sexual behavior is always on purpose. - correct answer ✔✔False
You ask a resident a question. You should - correct answer ✔✔Give the person time to process what you
asked
Which communication technique will give "yes" or "no" answers? - correct answer ✔✔Direct questions
Experiencing one's potential is - correct answer ✔✔Self-actualization
Disabilities are acquired - correct answer ✔✔Any time
A resident wants to attend religious services in the center's chapel. What should you do? - correct
answer ✔✔Assist the person to the chapel.
, You want to make sure that a resident understands what you said. You should - correct answer ✔✔Ask
questions to see if the person understands
Which is a common response to illness and disability? - correct answer ✔✔Anger
A person's cultural beliefs and practices are - correct answer ✔✔Included in the person's care plan
A resident pinches and scratches when it is time for her shower. You should do which of the following? -
correct answer ✔✔Report her behavior to the nurse
Messages sent through facial expressions, gestures, posture, and hand and body movements are -
correct answer ✔✔Body language
Paraphrasing does which of the following? - correct answer ✔✔Shows you are listening
A resident tends to pinch and kick the staff. The person is most likely showing _____ behavior. - correct
answer ✔✔Aggressive
A resident asks the same question many times. You should - correct answer ✔✔Be patient
A resident turns her eyes away from you. Her face is flushed. These facial expressions most likely mean
that she is - correct answer ✔✔Embarrassed
You think that a visitor is tiring a resident. What should you do? - correct answer ✔✔Report your
observations to the nurse.
A person's cultural beliefs and practices are different from yours. What should you do? - correct answer
✔✔Learn about the person's culture.
A resident wants his meatloaf prepared a certain way. To clarify what the resident is saying, you say -
correct answer ✔✔"Can you tell me that again?"
