KU MGMT 310 Final Exam || ANSWERS 100%
CORRECT!!
Team members are taught how to do all or most of the jobs performed by the other team
members correct answers Cross Training
When workers withhold their efforts and fail to perform their share of the work correct
answers Social Loafing
Members of highly cohesive groups feel intense pressure not to disagree with each other so
that the group can approve a proposed solution correct answers Groupthink
Where just one or two people dominate team discussions, restricting consideration of
different problem definitions and alternative solutions. Especially likely to occur when the
team leader talks so much during team discussions, effectively discouraging other team
members from speaking up correct answers Minority Domination
Where two or more people work together to achieve a shared goal
Smallest amount of autonomy correct answers Traditional Work Group
An exception in employment law that permits sex, age, religion, and the like to be used when
making employment decisions, but only if they are "reasonably necessary to the normal
operation of that particular business." BFOQs are strictly monitored by the Equal
Employment Opportunity Commission correct answers Bona Fide Occupational Qualification
(BFOQ)
Intentional discrimination that occurs when people are purposely not given the same hiring,
promotion, or membership opportunities because of their race, color, sex, sexual orientation,
gender identity, age, ethnic group, national origin, or religious beliefs correct answers
Disparate Treatment
A form of sexual harassment in which employment outcomes, such as hiring, promotion, or
simply keeping one's job, depend on whether an individual submits to sexual harassment
correct answers Quid Pro Quo Sexual Harassment
Intentionally composed of employees from different functional areas of the organization.
Because their members have different functional backgrounds, education, and experience,
cross-functional teams usually attack problems from multiple perspectives and generate more
ideas and alternative solutions, all of which are especially important when trying to innovate
or solve problems creatively correct answers Cross-Functional Teams
Informally agreed-on standards that regulate team behavior correct answers Norms
Purposeful steps taken by an organization to create employment opportunities for minorities
and women correct answers Affirmative Action
Differences such as age, sex, race/ethnicity, and physical disabilities that are observable,
typically unchangeable, and easy to measure correct answers Surface Level Diversity
, A purposeful, systematic process for collecting information on the important work-related
aspects of a job correct answers Job Analysis
o The process of developing a pool of qualified job applicants from people who already work
in the company correct answers Internal Recruiting
o The process of developing a pool of qualified job applicants from outside the company
correct answers External Recruiting
o Interviews in which all applicants are asked the same set of standardized questions, usually
including situational, behavioral, background, and job-knowledge questions correct answers
Structured Interviews
Loss of high-performing employees who voluntarily choose to leave a company correct
answers Dysfunctional Turnover
o The invisible barrier that prevents women and minorities from advancing to the top jobs in
organizations correct answers Glass Ceilings
o An outgoing, overtly expressive person correct answers Extrovert
a shy person correct answers Introvert
The degree to which someone is not angry, depressed, anxious, emotional, insecure, and
excitable correct answers Emotional Stability
o The set of forces that initiates, directs, and makes people persist in their efforts to
accomplish a goal correct answers Motivation
o A reward that is tangible, visible to others, and given to employees contingent on the
performance of specific tasks or behaviors correct answers Extrinsic Reward
o A natural reward associated with performing a task or activity for its own sake correct
answers Intrinsic Reward
o A conversation with a high-performing employee with the goal of discovering what they
like about their role, and what they would like to change correct answers Stay Interview
o A survey conducted with an individual who is separating from an organization or
relationship correct answers Exit Interview
o A theory that states that people will be motivated when they perceive that they are being
treated fairly correct answers Equity Theory
o A leadership style in which the leader consults employees for their suggestions and input
before making decisions correct answers Participative Leadership
o Leadership that creates a positive image of the future that motivates organizational
members and provides direction for future planning and goal setting correct answers
Visionary Leadership
