MGMT 300 Final || QUESTIONS AND ANSWERS 100% SOLVED!!
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Course
MGMT 300
Institution
MGMT 300
organizational culture correct answers set of shared/implicit assumptions that a group holds and determines how it perceives/thinks/reacts to its various environments
values correct answers concepts, beliefs that pertain to desirable end states, transcend situations, guide selection of behavior ...
MGMT 300 Final || QUESTIONS AND ANSWERS 100%
SOLVED!!
organizational culture correct answers set of shared/implicit assumptions that a group holds
and determines how it perceives/thinks/reacts to its various environments
values correct answers concepts, beliefs that pertain to desirable end states, transcend
situations, guide selection of behavior and are ordered by relative importance
espoused values correct answers represent explicitly stated values and norms that are
preferred by an organization
enacted values correct answers represent the values and norms that actually are exhibited or
converted into employee behavior --> based on observable behavior
organizational culture (I) correct answers set of shared values/beliefs/norms that influence the
ways employees think/feel/behave toward each other & toward people outside of the
organization
-collective commitment, social system stability, sense-making device, organizational identity
organizational culture (II) correct answers characteristics of people within an organization,
organizational ethics, nature of employee relationships
how to develop ethical organizational culture correct answers 1. est. goals to describe ethical
conduct
2. revise code of conduct often
3. inform all stakeholders of code
4. develop procedures to achieve ethical standards
5. create reward systems
6. environment where people are treated with dignity and respect
process of cultural change correct answers organizational members teach each other about
their organization's preferred values, beliefs, expectations and behaviors
organizational socialization correct answers a person learns values, norms and required
behaviors which permit him to participate as a member of an organization
-understanding and adaptation: final stage of socialization and internalize norms/behaviors
work specialization? correct answers to what degree are activities subdivided into separate
jobs?
departmentalization? correct answers on what basis will jobs be grouped together?
chain of command? correct answers to whom do employees report?
span of control? correct answers how many individuals can a manager efficiently and
effectively manage
, centralization/decentralization? correct answers where does decision making authority lie?
formalization? correct answers to what degree will there be rules and regulations to direct
managers and employees?
advantages of specialization correct answers makes efficient use of employee skills
increase employee skills through repetition
less downtime and more productivity
specialized training is more efficient
allows use of specialized equipment
disadvantages of specialization correct answers job satisfaction lowered
reduction of employee responsibility of final products
difficult to find new job bcuz of narrow specialization
fatigue, stress, boredom, low quality products
doesn't always apply because some people are happy with their specialization
departmentalization correct answers work specialization leads to departmentalization &
departmentalization is the basis on which work or individuals are grouped into manageable
units
functional departmentalization advantages correct answers functional interests within
departments are maximized, makes it easier to organize training program, effective HR
without overlapping, effective communication system within departments, effective control
from top management
functional departmentalization disadvantages correct answers possibility for employees to
focus only on departmental interests, difficulties preparing generalists (specialists of a broad
area), difficulties coordinating tasks among different departments, conflicts among different
dept., difficulties finding jobs from narrow specialization
divisional product structure correct answers overlapping, different production "firms",
headquarters has the ability to evaluate/observe performance of each division to allocate
more/less money
divisional product structure strengths correct answers possibility to est. results of each
division, easier adaptation to changes in production, region or client demands
effective coordination among financial dept. within a division for quick reply, focus of client
needs/demands, decentralization of authority
divisional product structure weaknesses correct answers overlapping functions within each
division, increases costs, difficulties with coordination among different departments, lack of
competence/specialization takes place
matrix structure correct answers example: UW
attempt to combine advantages of functional and product structure
weaknesses of matrix structure correct answers employees should be able to work in a team
& requires communication skills, stimulate conflict as a result of a double system of
authority, conflict of interest among managers
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