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organizing correct answers The deployment of organizational resources to achieve strategic goals. Follows from strategy Organizing define HOW to do it. correct answers The deployment of resources is reflected in the organization's division of labor into specific departments and jobs, formal...

management correct answers getting work done through others efficiency and effectiveness correct answers what do managers have to be concerned with in the work process efficiency correct answers getting work done with minimum of effort, expense, or waste effectiveness correct answers accomp...

Three Issues at the Core of Operations Management correct answers 1. Efficiency: How well resources are used in creating output. 2. Quality: The quality of goods & services that create customer satisfaction. 3. Cost: The cost of operations Goods correct answers Good: Physical product that a per...

Effective stress management involves both _____________ and _____________. Answers: addressing personality/conflict management learning to ignore bad events/avoiding change preventing stress/changing the organization building resistance/removing stressors correct answers building resis...

organizational behavior (OB) correct answers field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in an organization interdisciplinary nature of OB correct answers theories and concepts in OB are drawn from a wide vari...

Management correct answers attainment of organizational goals in an effective and efficient matter through planning, organizing, leading, and controlling organizational resources Basic Functions of Management correct answers 1. Set objectives 2. Organize 3. Motivate and Communicate 4. Measure ...

organizational commitment correct answers the desire on the part of an employee to remain a member of the organization withdrawal behavior correct answers a set of actions that employees perform to avoid the work situation - behaviors that may eventually culminate in quitting the organization ...

organizational culture correct answers set of shared/implicit assumptions that a group holds and determines how it perceives/thinks/reacts to its various environments values correct answers concepts, beliefs that pertain to desirable end states, transcend situations, guide selection of behavior a...

organizational structure correct answers a formal system of task and reporting relationships that coordinates and motivates organizational members so they work together to achieve organizational goals Organizational design correct answers The process by which managers make specific organizing cho...

Uncertainty correct answers goals known, info about alternatives and future events is incomplete Risk correct answers Known: decision, goals, info Unknown: future outcome associated with each alternative are subject to chance of loss or failure (multiple colleges) Ambiguity correct answers U...

chapter 1 : 1. Definition of OM and 3 core issues correct answers Operations Management (OM) - science and art of ensuring that goods and services are created and delivered successfully to customers. 3 Core Issues 1. Cost A. Sales products service = revenue B. Marketing = how to sell mor...

Define *management* correct answers Is the attainment of organizational goals in an *effective* and *efficient* manner through *planning*, *organizing*, *leading*, and *controlling* organizational resources. How to be an effective manager? correct answers Today's effective manager is an enabler ...

What are the following 4 major types of managerial tasks? Planning correct answers set goals and decide how to achieve them Organizing correct answers arranging tasks, people, and other resources to accomplish the work Leading correct answers motivating, directing, and otherwise influencing...

MANAGEMENT correct answers IS GETTING WORK DONE THROUGH OTHERS EFFICIENCY correct answers IS GETTING WORK DONE WITH A MINIMUM OF EFFORT, EXPENSES, OR WASTE. EFFECTIVENESS correct answers IS ACCOMPLISHING TASKS THAT HELP FULLFILL ORGANIZATIONAL OBJECTIVES SUCH AS CUSTOMER SERVICE AND SATISFACTI...